Aftermarket Solutions Consultant

Posted:
12/18/2024, 11:30:58 PM

Location(s):
Minas Gerais, Brazil ⋅ São Paulo, Brazil

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Consulting ⋅ Sales & Account Management

Career Area:

Sales

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

IT IS YOUR TIME!

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. 

If you are looking for personal and professional growth, in a company with an inclusive culture, which seeks equity, respects differences and believes in people's potential, this is the right place. We consider people with disability candidates and those with diversity in gender, culture, ethnicity, religion, age, generation, race, nationality and sexual orientation.

 

Important: 

Don’t forget to include a resumé in English in your profile in Workday

Please frequently check the email associated with your application, including the junk/spam, as this is the primary correspondence method.  If you wish to know the status of your application, please use the candidate log-in on our career website as it will reflect any update s to your status

The Opportunity

Supports and drives achievement of the Mining Undercarriage and GET business plan by monitoring the business and generating recommendations that contribute to both the short-term and long-term initiatives of these plans for Brazil and Suriname territory.

What You Will Do:

The key role of this assignment is that of an individual contributor who is beginning to develop a reputation as an expert in a specific business segment/specialty area and as one of the best in the company. Expertise may be in a specific product or industry or in a process related to critical distribution related areas such as service, parts or business processes. Individuals demonstrate creativity, foresight, business judgement and outstanding machine application or marketing/distribution knowledge along with the sensitivity to customer financial impact. Incumbents are gaining knowledge, recognition and expertise to influence market requirements, trends and agency regulations.

Continuing to develop applications experience, life cycle cost knowledge of dealers’ and customers’ application, industry and marketplace needs. Provides consulting and project services covering NPI, market and distribution needs to stimulate breakthrough solutions that would help in market leadership. Works along with senior management in planning major programs and objectives for the Division. Incumbents are beginning to gain experience in providing direction for future product; distribution and industry needs and continue to improve their skills at sharing this expertise at higher industry levels with business unit management.

Position works independently with considerable freedom of action and is broadly subject to functional policies and ultimate goals. Manages the compliance of its own assignments and keeps up to date with new industry trends, changing technology and regulations affecting the competitive environment.

At this level, leadership skills and the ability to sell ideas are being developed, either as an individual performer or as the principal contributor to or leader of a generally small group/task force of technical or marketing people. Must communicate effectively across product, industry, dealer and/or customer audiences to gain understanding and acceptance of ideas and recommendations.

What You Have (Required Skills):

Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.

Basic Qualifications

  • Bachelor’s degree preferably in engineering and marketing or related field or equivalent experience
  • Extensive experience in Mining +5 years, with a good working understanding of the needs of customers, dealers and products.
  • Pre Advanced English

Top candidate will also have:

  • Experience in Ground Engaging Tools (GET) or Wear Products.
  • Experience in Undercarriage
  • Strong Planning and forecasting background
  • Spanish Basic

Additional Information:

This position may require 50% of Travel

Some of the offered benefits*:

·Medical plan 

·Dental plan

·Medicines reimbursement 

·Psychological, Legal, Social and Finance Support Program

·Private pension plan

·Profit share

·Meal assistance 

·Christmas basket

·Transportation 

·Life and personal insurance

·Extended maternity and paternity leave

·Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport

Gympass

 

*Caterpillar reserves the right to change or modify benefits at any time, subject prior notice and in compliance with legal requirements. Benefit elegibility may vary by position and location.

The Recruitment & Selection area emphasizes that it does not use personal emails and/or emails from other domains (@gmail, @hotmail, etc.)  to contact candidates. Available vacancies are only advertised through the company's official channels (www.caterpillar.com/careers.html; https://www.linkedin.com/company/caterpillar-inc), and official Caterpillar emails are mandatory followed by the domain @cat.com. Also, the company does not request any type of payment (bank transfer, pix, etc.) for the purposes of the selection process. For more information click on the link: https://www.caterpillar.com/pt/careers/apply-now/help.html  

#LI

Posting Dates:

December 19, 2024 - January 8, 2025

Caterpillar is an Equal Opportunity Employer (EEO).

Not ready to apply? Join our Talent Community.

Caterpillar

Website: https://caterpillar.com/

Headquarter Location: Peoria Heights, Illinois, United States

Employee Count: 10001+

Year Founded: 1925

IPO Status: Public

Last Funding Type: Grant

Industries: Construction ⋅ Machinery Manufacturing ⋅ Manufacturing ⋅ Mechanical Engineering