Posted:
10/9/2024, 4:06:07 PM
Location(s):
Thunder Bay, Ontario, Canada ⋅ Ontario, Canada
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
1. Assists in Shrink prevention by scanning all damaged and stolen merchandise in a timely manner.
2. Maintains all up-to-date returns, vendor return requests (RA), recalls, paperwork, packing and shipping and ensuring they are completed in a timely manner and within any deadlines as per Company guidelines. Handle all SORT, and Global Donation Merchandise
3. Ensuring safety practices are being followed continuously. i.e., chemicals are properly disposed, claims area is kept neat, clean and free of hazards, proper ladder usage and lifting techniques.
4. Monitors merchandise being returned through claims and protect assets by ascertaining proper process and handling in regard to shrink, in order to keep charge backs to a minimum. Recording and monitoring returns and shrink wins within the store.
5. Maintains up to date knowledge about Company policies, guidelines and processes regarding the handling of damaged and recalled merchandises and ensures all New Store Programs and systems are implemented and followed on a continuous basis.
6. Ensures that the Return Manual is being followed through keeping claims current, keeping charge backs to a minimum and ensuring Vendor Return Request Forms are completed for all claims over 45 days old.
7. Completes all GM CVP (Customer Value Program)
8. Provides support to Office Support Associate (OSA) and Directs Store Delivery Associate as required.
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Age - 16 or olderOutlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
1020 Dawson Rd, Thunder Bay, ON P7B 1K6, CanadaWebsite: http://www.walmart.com/
Headquarter Location: Bentonville, Arkansas, United States
Employee Count: 10001+
Year Founded: 1962
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: E-Commerce ⋅ Grocery ⋅ Retail ⋅ Retail Technology ⋅ Shopping