Posted:
7/27/2025, 5:12:42 PM
Location(s):
Kuala Lumpur, Malaysia ⋅ Federal Territory of Kuala Lumpur, Kuala Lumpur, Malaysia
Experience Level(s):
Senior
Field(s):
Operations & Logistics
Job Description
Functional Responsibilities:
Responsible for continuous monitoring of the flying programme and escalation to the Senior on Duty, Duty Manager or Outstation of delays, special requirements or general allocations.
Functional Duties:
- Monitor the daily flying programme with the goal of ontime operations (0-15 minutes) for all.
- Update and maintain related flight information including registration changes, timings etc.
- Plan, document and liaise with required stakeholders for recovery plans or potential delay reduction strategies for the daily flying programme.
- Update appropriate crew control teams of any delays exceeding 30 minutes, or as specifically requested on the day of operation.
- Escalate to the Senior staff on Duty any significant delays, flight data anomalies or likely future impacts known based on daily flying programme status.
- Review consequential delay reasons and links between flights to ensure accurate representation to ensure appropriate mitigating action can be taken.
- Review turnaround or aircraft movement of target flights to ensure proper time given to assign an aircraft for below wing activities (Apron, baggage handling, IFC, cargo, Refueler etc)
Traits:
- Detailed oriented and meticulous, Able to perform under pressure in a challenging/demanding environment.
- Good time management, effective communication skills and ability to provide direction to a team.
- Ability to make critical decision making.
- Must be able to work in a 24/7 shift rotation environment.
Minimum working experience:
Preferably with at least 2 years of experience in airline, airport or ground handling operational environment.
Education:
Candidates must possess at least a Bachelor’s Degree or Post Graduate Diploma in Airline Operations/Airport management, Hospitality/Tourism/Hotel management, Logistics/Transportation or equivalent.
Professional qualifications:
- Understanding aircraft and crew requirements would be an added advantage.
- Proficient in both written and spoken English.
Training required for the position (if any):
- Proficient in Microsoft and Google software.
- Familiar with AIMs systems will be added advantages.
Website: https://airasia.com/
Headquarter Location: Melaka, Melaka, Malaysia
Employee Count: 10001+
Year Founded: 2001
IPO Status: Public
Last Funding Type: Post-IPO Equity
Industries: Air Transportation ⋅ Tourism ⋅ Travel