Posted:
10/1/2024, 5:00:00 PM
Location(s):
Texas, United States ⋅ Austin, Texas, United States
Experience Level(s):
Senior
Field(s):
Customer Success & Support ⋅ Sales & Account Management
Workplace Type:
Remote
Open the door to your dream job and join #TeamMainStreet. With more than 40,000 homes in 30 markets, Main Street Renewal is one of the largest providers of single-family rental homes across the country. We understand that our employees are the invaluable drivers of our success. That's why we hire the most talented, passionate individuals who enjoy contributing to a growing, winning team. Here, you'll be a part of a fast-growing company dedicated to providing a best in class leasing and customer service experience to our residents.
Insurance Claims Manager
The Insurance Claims Manager is responsible for overseeing the insurance claims processes for the Company related to Property and Casualty, Vehicle, and Workers Compensation coverages. They are responsible for ensuring that the claims are processed efficiently, accurately, and in compliance with all applicable laws and regulations. This position will report to the Sr. Compliance Counsel.
Key Responsibilities:
Claims Management:
Oversees the insurance claims process, from initial claim filing to final settlement.
Ensures that claims are investigated thoroughly and promptly; work with both internal departments and third-party administrators and claims adjusters to obtain all required documentation in support of the insurance claims.
Works with internal Maintenance and Construction teams to ensure property repairs are completed in a timely manner.
Manages the subrogation process with third-party insurance carriers.
Team Management:
Lead and manage a team of Insurance Claims Assistants.
Providing training and development opportunities for team members.
Evaluating team performance and providing feedback.
Investor Reporting & Regulatory Compliance:
Manages regular internal reporting to provide updates on the progress of all insurance claims.
Manages and oversee documentation pertaining to Compliance and Safety regulations, including OSHA 300 and 300A logs.
Stay up to date on insurance trends and best practices.
Customer Service:
Provide excellent customer service to third parties involved in the claims process, including residents/claimants.
Qualifications
Bachelor’s degree in insurance, business, or related field required.
Minimum of 5 years’ experience in the insurance industry, including claims management and processing; work experience in house at an insurance company preferred.
High level of proficiency with Microsoft Office, particularly with Excel.
Experience managing a team (remote preferred).
Strong analytical and problem-solving skills; must be detail oriented.
Excellent communication and interpersonal skills.
Ability to work under pressure and meet deadlines.
Additional Skills (Preferred):
Certification in claims management or insurance.
Experience with Salesforce.
Experience with claims management software (RMIS).
Knowledge of fraud detection and prevention techniques.
Our full-time employee benefits include:
A competitive compensation package, annual bonus, 401k match
Flexible PTO including 7 paid holidays, 1 floating holiday, and 1 volunteer day
Employer-paid benefits (medical, dental, vision, health savings account)
Professional career development and reimbursement
Up to 16 weeks paid maternity leave; up to 4 weeks of paid parental leave
Backup childcare offered through Bright Horizons
Main Street Renewal is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information or veteran status, and encourage all applicants to apply.
Website: https://amherst.com/
Headquarter Location: Austin, Texas, United States
Employee Count: 501-1000
Year Founded: 1993
Last Funding Type: Venture - Series Unknown
Industries: Analytics ⋅ Banking ⋅ Financial Services