On-Site Support Administrative Specialist

Posted:
3/9/2026, 6:33:53 PM

Location(s):
Xi An Shi, Shan Xi Sheng, China ⋅ Shan Xi Sheng, China

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Date Posted:

2026-03-10

Country:

China

Location:

CN-SN-XIAN-33 ~ No 33 Keji Rd ~ KEJI

Position Role Type:

Unspecified

Responsibilities:

       Daily Communication (written / verbal) communication with US Head Office (English)

       Obtain weekly consumption reports by LRU type and by Aircraft type

       Obtain and communicate fleet updates (Monthly Flight Hours and Aircraft in Service)

       Troubleshoot problems with OSS parts orders (Incoming / Outgoing) with help of home office staff in the U.S.  (includes troubleshooting of all system transactions, i.e. Work Order creation, creation of parts list, serial number & batch tracking)

       Manage Regular Cycle Count Activities 

       Assistance / participation in Annual Program reviews with customer re. research and data presentations

       Responsible for shipment tracking and working with freight carriers (both international and domestic)

       Local IT infrastructure oversight (coordinate system maintenance and repairs with CSC, RTX Network Maintenance Center and RTX Telecommunications)  (includes thin clients, laser printers and label printers) – requires nominal consumer-level IT skills 

       Administrative support for visitors, etc.

       Manage office expenses

       Participation in telephone meetings with U.S.-based home office during non-standard hours

       Some limited/infrequent international travel (to U.S. or other OSS sites) may be required

 

Requirements:

Education: University degree in business, supply chain management, or other similar discipline (or equivalent work experience in site management/inventory management and planning)

Experience / Qualifications

       Demonstrated, proven capability to work independently without direct daily supervision

       Five years business experience in material management/supply chain preferred

       Aerospace industry familiarity

       Mandarin/dialect and English fluency

       Office software skills (MS Outlook, MS Word, MS Excel) – functional capability

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.  

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RTX Corporation

Website: https://www.rtx.com/

Headquarter Location: Arlington, Virginia, United States

Employee Count: 10001+

Year Founded: 2020

IPO Status: Public

Last Funding Type: Grant

Industries: Aerospace ⋅ Industrial ⋅ Manufacturing ⋅ Military ⋅ Security ⋅ Software