External candidates: In order for your application to be correctly processed please sign-in before you apply

Internal candidates: Please go to Workday and click "Find Jobs" link under Career

Thank you for considering opportunities with us!

Job Title

Community Impact Consultant - Walnut Creek, CA

Requisition Number

R7494 Community Impact Consultant - Walnut Creek, CA (Open)

Location

Walnut Creek, California

Additional Locations

Job Information

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. Here, every employee shapes our mission. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties. You will join a collaborative, inclusive culture where your strengths have room to grow and your ideas can drive real impact. Step into a role where you can contribute to our shared success through meaningful work.

We are actively hiring for a Community Impact Consultant!

Your Role: The Community Impact Consultant supports the design and delivery of social impact and employee engagement programs that advance the organization’s purpose and strategy. This role contributes to the development of initiatives and nonprofit partnerships that reflect the company’s values and drive meaningful impact in the communities we serve. Working collaboratively across teams, the consultant helps design, implement, and evaluate programs that strengthen nonprofit relationships, engage employees, and deliver measurable results. The position combines creative program design with data-driven analysis and operational execution to support the organization’s evolving social impact strategy.

Your Work:

• Design and implement enterprise-wide social impact and employee engagement programs aligned with business and community priorities.
• Manage day-to-day coordination of nonprofit partnerships, including relationship management, reporting, and collaboration on shared goals.
• Develop and implement employee engagement programs that promote a culture of purpose and connection.
• Track, analyze, and report on participation, impact metrics, and partnership performance using tools such as Benevity.
• Create and deliver compelling presentations to internal and external audiences highlighting program strategy, impact, and results.
• Lead the creation of communication strategies that showcase program achievements and community stories.
• Identify and coordinate cross-functional collaboration opportunities to align social impact programs with enterprise strategies and inclusion and belonging objectives.
• Identify opportunities for innovation and continuous improvement in employee engagement and nonprofit collaboration.
• Support event planning, logistics, and execution for key community and employee engagement initiatives.
• Serve as lead administrator of giving and volunteerism software, ensuring excellent user experience for our employees and timely disbursal of funding to community partners.

Required Experience, Education and Skills

• Bachelor’s degree (B.A./B.S.) or equivalent combination of education and experience
• 6+ years of successful experience in client services, nonprofit capacity building, fundraising, volunteer management, project management, program development and/or partnership and relationship management. You understand community impact and how it can make positive change, and you thrive in a fast-paced work environment that demands a high-standard of excellence
• 6+ years of related experience in community impact, social responsibility, employee engagement, or a related field, with demonstrated experience in a corporate environment
• Project management – You excel at project management from the large-picture planning to the fine details and have demonstrated experience in taking a concept from idea to execution, working effectively with a diverse set of stakeholders – from corporate executives and nonprofit leaders to colleagues and volunteers
• Relationship management – As an experienced relationship manager, you take a consultative approach to working with partners, with an eye toward finding thoughtful and creative ways for a mutually-beneficial win. You combine passion and strategy to activate change and maximize impact
• Innovative – Two ways people describe you are curious and entrepreneurial. You are always looking for the next challenge, get excited by talking to people and building an understanding of their passions and expertise. You’re excited by the challenge of figuring out how you can build programs that inspire a shift in individuals, organizations and systems to make a better world
• Data Insights – Proficiency in data analysis and application. You have experience in making meaning out of data and leveraging those insights to assess and improve the effectiveness of programs and initiatives
• Preference and experience in a flex work environment
• Understanding corporate giving programs, ESG, or community investment frameworks
• Strong relationship management and communication skills
• Excellent presentation and storytelling abilities, with experience presenting to varied audiences
• Proficiency in Microsoft Office Suite, PowerPoint, Excel, and Word
• Solid understanding of the Benevity platform or similar corporate social responsibility systems
• Ability to coordinate sophisticated programs, manage multiple priorities, and meet deadlines
• Strong analytical and organizational skills with attention to detail
• Ability to work effectively across teams and with community partners

What would make us excited about you?

• Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.)
• Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.)
• Travels as needed for role, including divisional / team meetings and other in-person meetings
• Fulfills business needs, which may include investing extra time, helping other teams, etc

Why Choose a Career at CSAA IG?

At CSAA IG, we are a mission-driven organization proudly committed to empowering our members, our employees, and our communities to thrive.

Recognition: We offer a total compensation package, annual bonus eligibility for most roles, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at https://careers.csaainsurance.aaa.com/us/en/benefits.

Career Growth: We believe in growth for everyone. Here at CSAA IG, leaders and mentors partner with employees to align interests, unlock development opportunities, and support long‑term success.

Flexible Workplace: We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex roles, working primarily from home, often with the flexibility to work from various locations including CSAA offices. Our flexible workplace empowers you to balance remote work with intentional in‑person moments that deepen connection and collaboration.

Inclusion and Belonging: An inclusive and welcoming workplace is the cornerstone of our success. By fostering an environment where people feel valued and heard, we deepen our ability to understand and meet the unique needs of our members. This strengthens innovation and enhances our products and services, giving us a competitive edge in the market.

Sustainability: As climate change leads to more frequent and severe weather events, we are taking bold action to build more resilient communities and reduce our environmental impact. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don’t miss important updates from us.

CSAA is committed to providing reasonable accommodations to qualified applicants and employees with disabilities or other limitations. If you would like to request an accommodation to participate in the job application or interview process, please contact [email protected]

If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.

CSAA does not provide visa sponsorship for this role. Applicants must have authorization to work indefinitely in the US. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

CSAA Insurance Group is an equal opportunity employer.

#li-jr1

.