The North Face Brand Specialist

Posted:
6/19/2024, 5:33:26 AM

Location(s):
Paramus, New Jersey, United States ⋅ New Jersey, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support ⋅ Sales & Account Management

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.  We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

ROLE RESPONSIBILITIES:

The North Face Brand Coordinator is responsible for creating a first-class customer experience through flawless customer service, execution, and maintenance of visual merchandising presentations in The North Face Shops within our stores. 

  • Partners with Assistant Store Manager to create and execute weekly merchandising priorities as well as provide weekly communication (written and photographed) to teammates and partners regarding status of ongoing projects.

  • Ensures visual merchandising collateral is received at the store, communicates related issues, and maintains visual merchandising areas within the store at exceptional levels.

  • Leads seasonal floor set changes with direction from our Customer Service Center partners, Store Leadership, and The North Face team.

  • Takes initiative to identify key styles and makes appropriate recommendations to drive sales and increase inventory turn.

  • Coordinates seasonal technical rep training requests for Store Management and Teammates

  • Completes all assigned customer service and product training, attend store meetings, and external clinics.

  • Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.

  • Takes an all-hands-on-deck approach to support the team across the store.

  • Performs other tasks as assigned by management.

TEAMMATE TRAITS:

Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates:

  • Ensures Accountability

  • Customer-Focus

  • Collaborative

  • Instills Trust

  • Decision-Quality/Decision-Making Abilities

  • Action-Oriented

QUALIFICATIONS:

  • 2-3 years of visual (merchandising and/or display work) in an apparel store environment preferred

  • A strong and sincere passion for The North Face brand