Are you a legal or insurance professional ready to leverage your expertise in a highly specialized, international environment?

AIG is looking for a Senior Claims Adjuster to join our Commercial Claims team in Copenhagen. In this role, you will take ownership of complex claims within Financial Lines, delivering technical excellence and acting as a trusted problem solver for our clients and partners.

What’s in it for you?

At AIG, we aspire to a "Learn-It-All" culture. We invest in our senior talent, trusting you to deliver while prioritizing knowledge sharing and continuous development. Here is what you can expect:

• The Best of Both Worlds: Enjoy the agility and high visibility of a local presence in Copenhagen, combined with the strategic backing and resources of a global insurance leader.
• One Nordic: You become a fully integrated part of our Nordic team, working across borders without silos to ensure the best solutions for our clients.
• Autonomy: We trust our senior adjusters to manage highly complex cases, negotiate directly with external stakeholders, and make sound legal and commercial decisions.
• Excellent Benefits: We offer a competitive salary, pension plan, private health insurance, and 35 days of annual leave (5 weeks of vacation + 10 extra top-up days) to ensure a healthy work-life balance.
• Flexibility: A hybrid working model ensuring you can balance high performance with your personal priorities.

Your impact and responsibilities

Your primary focus is to drive a fair, responsive, and highly professional claims handling process. Your key responsibilities include:

• Complex Claims Handling: Managing and resolving high-exposure Commercial and Financial Lines claims, utilizing your deep expertise in insurance law and litigation.
• Stakeholder Collaboration: Maintaining professional dialogue and negotiations with brokers, clients, external lawyers, and internal experts to ensure seamless claims resolution.
• Risk & Fraud Mitigation: Proactively identifying, reviewing, and handling suspect or fraudulent claims on a consistent basis.
• Cross-Functional Insights: Partnering with Underwriting to provide feedback from claims experiences, directly contributing to product improvement and risk assessment.
• Team Support & Mentorship: Acting as a subject matter expert, deputizing for the Team Manager in their absence, and monitoring market and industry practices to elevate the team's capabilities.

What you’ll need to succeed

This role requires a profound understanding of legal frameworks and a proactive approach to stakeholder management.

• A Master’s degree in Law (Cand.jur. or Cand.merc.jur.).
• Experience working as a lawyer at a law firm, as an in-house legal counsel, or as a Claims Adjuster - preferably within insurance law, tort law, litigation, Financial Lines, or General Liability.
• Specialist knowledge of Commercial Claims or technical claims topics is considered a distinct advantage.
• You see yourself as being structured, analytical, and capable of translating complex legal matters into actionable solutions.
• A collaborative mindset with a natural interest in navigating a global organization with diverse stakeholders.
• Excellent communication skills, with fluency in Danish and English (written and spoken).

Meet the Team

You will be based in our Copenhagen office, reporting directly to the Head of Casualty, FL and PSR Claims. We operate as a unified Nordic team where we rely on shared expertise, cross-border collaboration, and flat hierarchies.

How to apply

We value your experience over a lengthy cover letter. Please send your CV along with a brief summary of your motivation and fit for the role.

Summer schedule notice:

As the holiday season is upon us, please note that we will begin reviewing applications and reaching out to candidates in the first half of August. We encourage you to apply over the summer so we can connect as soon as everyone is back. We welcome applications in Scandinavian or English.

For inquiries, contact:

Annika Schyler, Head of Casualty, FL and PSR Claims | [email protected]

Tobias H. Larsen, HRBP & TA Manager, Nordics | [email protected]

#LI-AIG

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].  

Functional Area:

CL - Claims