Manager, Provider Enrollment

Posted:
11/14/2024, 4:00:00 PM

Location(s):
Florida, United States ⋅ Saint Petersburg, Florida, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Sales & Account Management

Workplace Type:
Hybrid

Overview:

Join Zelis as a Provider Enrollment Inside Sales Manager in our Provider Network. Zelis, a leading healthcare payments company, is revolutionizing the healthcare experience. We partner with 700+ payers and serve over 1.5 million providers, streamlining financial performance and enhancing patient care. This role offers a competitive environment with opportunities for immediate success and long-term career growth. You'll engage in high-velocity sales cycles, handling both inbound and outbound calls to diverse provider groups. We prioritize work-life balance, support personal and professional goals with a collaborative ramping period to achieve revenue targets as part of our commitment to being a Certified Great Place to Work.

Role Objectives:

  • As a Provider Enrollment Inside Sales Manager, your overarching aim will be to work in-depth with all of the Provider Enrollment (PE) team but mostly your core team and our partners to exceed all revenue goals for both Provider Enrollment and other Invitational prospects. Your role will include comprehensive engagement with internal and external stakeholders to foster synergies that drive success across the board.

  • Utilize CRM tools and Salesforce to track and monitor rep KPI and goals. 

  • Source, hire, grow, and retain/replace sales talent to build a high-performing team capable of meeting and exceeding sales targets. You will play a crucial role in developing strategies to attract skilled professionals and maintain a supportive and dynamic work culture that fosters continuous growth and improvement.

  • Collaborate with the sales team and other departments to optimize the sales process and achieve collective goals.

  • Maintain awareness of and ensure adherence to Zelis Company Policies and Procedures.

  • Uphold the Zelis IMPACT Values.

Key Responsibilities:

  • Team Leadership: Oversee and motivate your core PE team, providing guidance, support and direction on how to achieve sales goals. 

  • Performance Monitoring: Track sales metrics with KPIs, analyzing performance data to identify areas of improvement as well as conducting consistent developmental One on Ones.

  • Training and Development: Conduct internal/external training sessions for new and existing sales staff, focusing on techniques, product knowledge and CRM tools.   

  • Sales Strategy Development:  Collaborate with senior leadership to develop and implement new best practices, products and/or tools to align with company objectives. 

  • Interdepartmental Reporting and Collaboration: Take on cross- departmental projects to remove barriers and optimize current and future-state SOPs. 

  • Feedback and Improvement: Gather ongoing feedback from the team and other stakeholders to continuously improve sales processes and strategies.

Qualifications:

  • 2-3 years Managing an Inside Sales Team.

  • Highly Motivated Individual.

  • Proven experience in sales, with a track record of achieving or exceeding sales targets.

  • Excellent communication skills, both verbal and written.

  • Well-built Organizational skills as well as Resourcefulness and Consistency.

  • Ability to thrive is a fast-paced, competitive environment.

  • Industry Healthcare and/or Provider Office Workflow Knowledge (preferred, not required).

Location and Workplace Flexibility:

We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture and all of our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.

Zelis is modernizing the healthcare financial experience by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. This platform serves more than 750 payers, including the top 5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

Commitment to Diversity, Equity, Inclusion, and Belonging 
At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.

Equal Employment Opportunity  
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

We encourage members of traditionally underrepresented communities to apply, even if you do not believe you 100% fit the qualifications of the position, including women, LGBTQIA people, people of color, and people with disabilities.  

Accessibility Support 

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email [email protected].  

SCAM ALERT: There is an active nationwide employment scam which is now using Zelis to garner personal information or financial scams. This site is secure, and any applications made here are with our legitimate partner. If you’re contacted by a Zelis Recruiter, please ensure whomever is contacting you truly represents Zelis Healthcare. We will never asked for the exchange of any money or credit card details during the recruitment process. Please be aware of any suspicious email activity from people who could be pretending to be recruiters or senior professionals at Zelis.