The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

PayPal is a leading technology platform and digital payments platform that enables digital and mobile payments on behalf of consumers and merchants worldwide. It provides flexible, diversified, secure, and convenient ways for businesses of all sizes to accept payments from merchant websites, mobile devices, and applications, and at offline retail locations, through a wide range of payment solutions. PayPal is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Its goal is to enable our consumers and merchants to manage and move their money anywhere in the world, anytime, on any platform and using any device.

PayPal’s more than 400 million consumers and merchants are using its services to join e-commerce businesses and physical trading worldwide. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in approximately 200 markets around the world, the PayPal platform enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies. In 2024, PayPal’s total payment volume was US$1.68 trillion, up 10% year-on-year.

PayPal is on the Fortune Magazine’s Fortune US Top 500 and listed in TIME Magazine’s World’s Best Companies.

Job Description:

PayPal is committed to long-term investment and growth in China. It is the first foreign platform to enter China’s online third-party payments market and the first foreign payment company with a wholly owned subsidiary in China.

PayPal started its Chinese investment since 2004 by setting up multiple wholly owned subsidiaries in China. It has continuously increased its investment and contributed to the healthy development and transformation of China’s cross-border e-commerce and digital payment industries. PayPal has trained a large number of high-calibre professionals in China's digital payment industry over the past years.

Reporting Line:

Direct Line: Senior Director, Head of Greater China Government Affairs & Public Policy, based in Beijing

Your day-to-day:  

• Identify and map key governmental stakeholders relevant to the operations of PayPal’s Shanghai sites.
• Build and sustain close relationships with identified local stakeholders to manage the organization’s reputation among decision-makers.
• Monitor and collect policy and regulatory information impacting China business operations, providing interpretation and analysis, counseling advice on GR strategy and outcomes.
• Provide clear, concise, and commercially sound advice on government policy issues related to the operation and regulation of PayPal’s China business.
• Draft and contribute to briefing documents and GR related position papers and other relevant content for distribution and publication (responses to public consultations).
• Collaborate with PPCN Legal, Corporate Communications, Regulatory Relations, GEM, Compliance, to execute overall Government Relations strategy.
• Plan and accompany relevant Chinese authority delegations to PayPal site in Shanghai and other locations within China.
• Navigate sensitive political risks for Shanghai site.

What do you need to bring:

• 10-15 years government relations/public policy experience in Financial Services, E-commerce, or ​Technology, Consulting or Government, delivering commercial outcomes through regulatory initiatives.

• Exposure to financial services regulators and government agencies of interest.
• Work experience within a Western matrix-styled organization is a value-add.
• Understanding of China’s political and regulatory landscape.
• Experience with building alliances: industry associations, academia and other key stakeholders.
• A consultative mindset to provide predictive advice and analyses on relevant GR issues.
• Native Chinese language and English fluency is mandatory: strong written and verbal communication skills and experience, able to create and deliver factual, relevant, easily understood position papers and talking points.
• Able to collaboratively make decisions and solve problems; a good listener and thinker, an organized ‘self-starter.’

Preferred Qualification:

• Work responsibly and effectively, execute, comfortable with analyzing multiple perspectives to reach consensus
• Understand how to develop strong and advantageous internal relationships to leverage external resources.
• Analyze key regulatory and policy issues for PayPal’s strategic goals in China, focusing on issues which may either advance or prohibit their business interests.

• Able to use sound judgment, resourceful, influence the right groups at the right time
• Think clearly and professionally in ambiguous situations
• Sound judgment, resourcefulness, confidence, humility.
• An uncompromising commitment to ethical business practice and quality.

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.