Posted:
9/20/2024, 11:00:55 AM
Location(s):
California, United States ⋅ San Francisco, California, United States
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Customer Success & Support
Workplace Type:
Remote
People Data Labs (PDL) is the provider of people and company data. We do the heavy lifting of data collection and standardization, so our customers can focus on building and scaling innovative, compliant data solutions. Our CSM team is a key ingredient and plays a central role in helping our customers realize the value of our data products.
We are looking for individuals who can balance extreme ownership with a “one-team, one-dream” mindset. Our customers are trying to solve complex problems and we only help them achieve their goals as a team. Experience with a more technical product or one with a significant API component will give you a leg up.
We’re particularly interested in CSM candidates with varied backgrounds and broad skill sets. Onboarding, engaging and renewing customers - Customer Success does it all here, and we’re building a team of CSMs that our customers can depend on for just about anything. This role is meant for early-career CSMs, with ideally 1-2 years of experience.
Roles & Responsibilities
What We’re Looking for
Why People Data Labs?
Great People make great teams. It is as simple and elegant as that. We believe in building highly functional, energetic, and engaging teams to serve our customers. People, Customers, Shareholders, in that order, sets us up for success and delivering on our promises.
If all of that sounds good to you, we can’t wait to hear from you and build something amazing together!
Both Founders Fund (Asana, Facebook, Flexport, Lyft, Palantir, SpaceX, Stripe, Twilio, Wish) and Craft Ventures (Affirm, Eventbrite, Facebook, Intercom, Neuralink, Productboard, Quora, Reddit, SpaceX, and many many more), two top-tier engineering-focused VC firms have vested their trust in us delivering on that promise.
Compensation: $100K - $120K OTE
Personal Privacy Policy for California Residents:
https://www.peopledatalabs.com/pdf/privacy-policy-and-notice.pdf
Website: https://peopledatalabs.com/
Headquarter Location: San Francisco, California, United States
Employee Count: 51-100
Year Founded: 2015
IPO Status: Private
Last Funding Type: Series B
Industries: Analytics ⋅ Artificial Intelligence (AI) ⋅ B2B ⋅ Database ⋅ Developer APIs ⋅ Machine Learning ⋅ Software