Project Role : Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Infrastructure Program Control Services
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As a Network Operations Representative, you will configure, integrate, and manage the life cycle of telecommunication network elements and associated configurations across Fulfillment and Assurance. You will also manage back office system data records and support customer activations and configuration adjustments. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Ensure seamless integration of telecommunication network elements. - Manage and maintain configuration records for back office systems. - Assist in customer activations and configuration adjustments. - Provide technical support to resolve network-related issues. - Collaborate with cross-functional teams to optimize network performance. Professional & Technical Skills: - Must To Have Skills: Proficiency in Infrastructure Program Control Services. - Strong understanding of network configuration and integration. - Experience with telecommunication network elements management. - Knowledge of back office system data record management. - Hands-on experience in customer activation and configuration adjustments. Additional Information: - The candidate should have a minimum of 3 years of experience in Infrastructure Program Control Services. - This position is based at our Ahmedabad office. - A 15 years full-time education is required.

15 years full time education

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