Job Description:

The Business Support Associate provides operational and administrative support to business teams, acting as a key liaison between employees, management, vendors, and support functions. This role coordinates onboarding, technology access, office operations, vendor relationships, and day-to-day business support activities to ensure a smooth and efficient work environment.

Key Responsibilities

• Coordinate onboarding and offboarding for employees, interns, and contractors.
• Manage requests for system access, equipment, and workplace resources.
• Serve as a point of contact between business teams and internal support groups, including Technology, HR, Facilities, and Compliance.
• Coordinate office moves, seating assignments, and workspace logistics.
• Support vendor management and third-party service coordination.
• Track and communicate the status of operational requests and projects.
• Assist with team events, reporting, and administrative initiatives.
• Support process improvement efforts and help maintain operational efficiency.
• Other business support and administrative duties as assigned.

Qualifications

• Strong organizational and multitasking skills.
• Excellent communication and customer service abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office and collaboration tools.
• Strong attention to detail and problem-solving skills.
• Strong Excel skills

Preferred Experience

• Experience in operations, business support, administration, project coordination, or client services.
• Experience working with cross-functional teams and external vendors.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100)

Pay and benefits information

Pay range

$81,900.00 - $132,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.