Annual salary: up to £36,750.00

Plumber

Tower Hamlets

Full Time Permanent

Salary up to £36,750 per annum, plus, company van & fuel card

“A desire to make a positive difference wherever we operate has always been at the heart of our business. It was 30 years ago when we were a small maintenance contractor with a single van; and it still is now we are a truly national company”.

About the Role:

As a Plumber you will be working with Tower Hamlets council providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community.

As a Plumber with our Tower Hamlets branch, you will be part of a local team undertaking high standard Plumbing repairs and refurbishment activities to Housing properties, delivering best in class customer service, and satisfying all safety, quality and cost control standards.

• You will have a certified core trade in support of completing repair/refurbishment works on time and to a high standard in accordance with agreed standard operating procedures.
• Take ownership in undertaking construction, fault finding and maintenance repairs aiming for a first time completion whilst remaining within budget and time parameters.              
• Ensure that the customer experience is central to all activities by adopting a professional manner when communicating with service users, clients, and both internal/external stakeholders This includes but is not limited to appearance, company ID, condition of vehicles and maintaining a high standard of Health & Safety requirements. It may be necessary where requested to obtain customer feedback on completion of works.
• Process all activities in association with tasks/works electronically utilising a hand held device (PDA). This includes, but not limited to, worksheets, timesheets, photographic evidence of works before / during / after, van stock replenishment, booking of
• annual leave, vehicle inspections, safeguarding issues, risk assessments and method statements.
• Keep all supplied company assets in a good condition in line with the company policies and report to your Supervisor/Manager where damages occur.
• Utilise existing stock or collect materials as and when required to meet works order requirements, in accordance with standard operating procedures for purchasing and van stock control compliance.
• Attend informal and formal meetings and training sessions as required.
• Participate in call out cover if and when required to ensure contract compliance & service user satisfaction for emergency repairs.

Role Criteria:

• NVQ level 2 in Plumbing or experience in Plumbing
• Full UK manual Driving License.
• Be a great team player as well an ability to work on your own initiative.
• Excellent communication and Customer service skills

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

Benefits we can offer you.

• 25 days annual leave plus bank holidays

• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
• Family friendly policies
• Company Van, Fuel Card, and Uniform

To apply, follow the link below or to discuss your application further please contact Laura Bourne on [email protected]

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Mears Group is a Disability Confident employer and recognises our people as our greatest asset, we hire individuality, recognising and valuing everyone is individual and ensuring equal access to opportunities for all regardless of social economic background or individual make up.

Candidates should be aware that all our roles are subject to relevant DBS/Security checks either before or upon commencement of employment.