Join Cleveland Clinic Akron General where we have been providing world-class care to the community for over 100 years. At Akron General, you will work and learn from some of the best caregivers, provide and receive multitudes of support and appreciation, and create the steppingstones toward a rewarding career with one of the world's most respected healthcare organizations. We strive for patient-centered care and comfort, and we are committed to serving the community and treating our patients as family.  

Akron General’s 4200 Unit is a Complex Cardiovascular Unit that cares for a diverse patient population with high acuity. Patients that are cared for include: post open-heart surgery patients at day 3 from the CVICU, vascular surgery patients (amputations, fem/pop surgeries), lung surgeries (VATS procedure) that require patients to have a chest tube inserted for several days,  irregular heart rhythms such as atrial fibrillation that requires titrated IV medication, post heart catheterization (PCI) patients that require frequent observation following the procedure, pacemaker implantations, heart attacks, congestive heart failure, and pulmonary embolism/DVT with IV anticoagulation.

A caregiver in this position works Evenings 3:00pm—11:30pm.  

A caregiver who excels in this role will:   

• Perform administrative and clerical duties.  

• Conduct an in-person greeting and welcome newly admitted and transferred patients to the unit.  

• Communicate with and facilitate communication between patients, families, other departments and healthcare team members regarding patient care.  

• Assist with processing patient admissions, transfers and discharges.  

• Provide concierge service to assist patients and families with wayfinding and directing them to available resources.  

• Assemble and maintain patient medical records and other documents related to patient care.  

• Troubleshoot equipment.  

• Respond to patient call lights.  

• Keep nursing stations clean and organized.  

• Complete mandatory education and training.  

Minimum qualifications for the ideal future caregiver include:   

• High school diploma or GED.  

• One year of experience in a customer service-related role.  

Preferred qualifications for the ideal future caregiver include:   

• Microsoft Office experience.  

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/