Company Overview

​At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

The Federal Technical Center (FTC) Repair Organization is fully dedicated to providing world-class subscriber service to the U.S. Federal, State, and Local Government agencies along with the commercial customer base.

Forming an integral part of a global Supply Chain Operations, Repair Operations ensures customer’s equipment remains functional throughout the product’s lifecycle. By repairing broken units, upgrading aged units or providing preventative maintenance, the repair operations organization is a crucial component in Motorola Solution’s ability to deliver the best product.

The FTC Repair Organization is responsible to not only execute quality repairs for our customers but also to ensure that we continue to find opportunities to support new product lines, and internal process efficiencies for our internal repair operation.

Job Description

Repair Operations Industrial Engineer: Repair Service Centers operate on a time crunch. Customers send in broken equipment and expect fast turnaround times to get their equipment repaired. With the use of Lean Manufacturing practices and data analytic skills, your goal will be to drive efficiency, increase output and decrease errors at the Repair Service Centers. 

Responsibilities may include:

• Lean Manufacturing tools such as: Kaizen, 5S, Continuous flow, Standardized work, Takt time
• Basic Excel analytic skills (Trend analysis)
• Identify continuous improvement opportunities in device repair efficiencies and work order management
• Participate in cross functional meetings with engineering, supply, customer care and repair operations personnel to derive decisions and improvements towards end to end repair processes.

Candidates must apply good communication and interpersonal skills toward solving problems in a team environment. You will gain understanding of Motorola communication systems and how they are utilized by emergency responder organizations throughout the world and repaired when not meeting the advertised performance.

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Basic Requirements

• Candidates must be pursuing a Bachelors Degree in Industrial Engineering or related
• Graduation date no later than Dec. 2029

Travel Requirements

Under 10%

Relocation Provided

None

Position Type

Intern

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.