Admissions Services Coordinator - Admissions Office

Posted:
3/4/2026, 8:35:04 AM

Location(s):
St. Louis, Missouri, United States ⋅ Missouri, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support

Scheduled Hours

37.5

Position Summary

Responsible for managing the application process for students applying to the assigned program for the University.

Job Description

Primary Duties & Responsibilities:

  • Support Admissions initiatives through coordination of the application process for first-year and transfer students, as well as scholarship applicants, applying to the assigned program for the university.

  • Support Admissions initiatives through verification of official documentation and materials received by the Office of Admissions.

  • Maintain accurate information for applicants and inquiries attending Admissions events on and off campus.

  • Answer Admissions office main phone line. Answer questions from callers or transfers calls appropriately if unable to answer. Review, respond to and/or distribute email from the admissions incoming email account in a timely manner to Admissions staff and campus partners.

  • Balance receipt of application enrollment fees.

  • Support Admissions initiatives by assisting with check in for on-campus events. Greet and welcome students at the airport or on-campus locations.

  • Perform other duties as assigned.

Job Location/Working Conditions

  • Normal office environment

Physical Effort

  • Typically sitting at a desk or a table

Equipment

  • Office equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

High school diploma or equivalent high school certification or combination of education and/or experience.


Certifications/Professional Licenses:

No specific certification/professional license is required for this position.


Work Experience:

Relevant Experience (2 Years)


Skills:

Not Applicable


Driver's License:

A driver's license is not required for this position.

More About This Job

Preferred Qualifications:

  • Three years of relevant work experience.
  • Familiarity and/or experience with specialized computer programs, such as CRM technology, is helpful.

Preferred Qualifications

Education:

Bachelor's degree


Certifications/Professional Licenses:

No additional certification/professional licenses unless stated elsewhere in the job posting.


Work Experience:

No additional work experience unless stated elsewhere in the job posting.

Skills:

Adaptability, Confidential Data Handling, Cross-Functional Communications, Customer Relationship Management (CRM) Software, Detail-Oriented, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Oral Communications, Organizational Savvy, Recordkeeping, Teamwork, Working Independently, Written Communication

Grade

G06-H

Salary Range

$17.87 - $27.06 / Hourly

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [email protected] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

  • Up to 22 days of vacation, 10 recognized holidays, and sick time.

  • Competitive health insurance packages with priority appointments and lower copays/coinsurance.

  • Take advantage of our free Metro transit U-Pass for eligible employees.

  • WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

  • Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

  • We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

  • WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.