Posted:
3/4/2026, 8:35:04 AM
Location(s):
St. Louis, Missouri, United States ⋅ Missouri, United States
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Customer Success & Support
Primary Duties & Responsibilities:
Support Admissions initiatives through coordination of the application process for first-year and transfer students, as well as scholarship applicants, applying to the assigned program for the university.
Support Admissions initiatives through verification of official documentation and materials received by the Office of Admissions.
Maintain accurate information for applicants and inquiries attending Admissions events on and off campus.
Answer Admissions office main phone line. Answer questions from callers or transfers calls appropriately if unable to answer. Review, respond to and/or distribute email from the admissions incoming email account in a timely manner to Admissions staff and campus partners.
Balance receipt of application enrollment fees.
Support Admissions initiatives by assisting with check in for on-campus events. Greet and welcome students at the airport or on-campus locations.
Perform other duties as assigned.
Job Location/Working Conditions
Normal office environment
Physical Effort
Typically sitting at a desk or a table
Equipment
Office equipment
Education:
High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications/Professional Licenses:
Work Experience:
Skills:
Driver's License:
Education:
Bachelor's degree
Certifications/Professional Licenses:
Work Experience:
Skills:
Adaptability, Confidential Data Handling, Cross-Functional Communications, Customer Relationship Management (CRM) Software, Detail-Oriented, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Oral Communications, Organizational Savvy, Recordkeeping, Teamwork, Working Independently, Written CommunicationFor frequently asked questions about the application process, please refer to our External Applicant FAQ.
If you are unable to use our online application system and would like an accommodation, please email [email protected] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.Personal
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/
Website: https://ifebp.org/
Headquarter Location: Brookfield, Wisconsin, United States
Employee Count: 51-100
Year Founded: 1954
IPO Status: Private
Industries: Human Resources