About the Role:

Grade Level (for internal use):

09

Implementation Consultant Role – LMA Professional Services EMEA– Enterprise Solutions

The Team:

The LMA (Liquid Multi Assets) Professional Services team for Enterprise Solutions is a global team of knowledgeable and enthusiastic consultants with wide range of skills and capabilities.

We manage, configure, and consult with clients to deliver initial onboarding as well as extended use case configuration and change requests for Software Solutions Products comprising; thinkFolio and EDM.

Our extensive project experience helps customers establish an effective target operating model and define suitable solution workflows to support it. This allows us to add value at every step of organizational transformation. We look at the business processes the solution supports; considering areas of focus related to system performance or new business requirements; and doing health checks of the system configuration.

This allows us to deliver successful client engagements spanning multiple segments and industry verticals.

Responsibilities:

The role is wide and varied and requires skills and experience in either EDM, thinkFolio or both to support the following activities:

• Provide product implementation consulting services to customers including the ability to understand challenges/requirements, provide recommendations, define implementation proposal, and execute the delivery
• Configure and validate the products per specification provided, including building the interfaces, validations, rules, mappings, workflows and permissions
• Work with the team to review requirements, establish estimates and work breakdown plans, and identify and manage issues/risks
• Participate, and where appropriate lead, EDM/thinkFolio Solution Design activities
• Document, analyses and map the different data feeds that populate/retrieve data to/from the S&P Market Intelligence solutions
• Work closely with various stakeholders including End Users, Development, Quality Assurance, Business Analysts, Program Managers and other Business Leaders to deliver successful implementation projects
• Participates in the testing process for new product versions and client testing cycles (unit, integration, UAT, parallel, etc.) during implementation to ensure deliverables are aligned with requirements and performant
• Assist in handover meetings to ensure S&P Support and Client Management teams have a thorough understanding of the implementation
• Supports and contributes to EDM/thinkFolio best practices from project and product experience gained
• Ability and willingness to travel
• Ability and willingness to work flexible hours to support the global team and clients across multiple regions and time zones

What we’re looking for:

• A driven individual who can work well independently and within a team environment
• Someone who is a quick learner and demonstrates strong analytical skills
• Excellent communication skills; comfortable communicating with stakeholders at all levels
• Strong organizational skills with the ability to prioritize and multitask
• Ability to manage multiple stakeholders involved in both internal and external projects
• Ability to navigate and collaborate with multiple partner departments within S&P, including Support, Sales, Development, Product, and Account Management
• Practical experience with project methodologies (Agile, Waterfall, Scrum, etc.)
• Experience in reviewing current holistic operating models with a view to future state target operating models and architecture
• Business knowledge of financial markets and the asset management industry
• Ability to understand clients' requirements and align S&P solutions to meet their needs
• A natural, consultative style essential for building client relationships and meeting the evolving demands of a diverse client base
• Willingness to learn and deepen knowledge in EDM and thinkFolio
• Hold a university degree or have equivalent education

Additional Considerations:

• Client facing/consultative experience
• Project management experience
• Knowledge of either EDM or thinkFolio
• Financial software life cycle
• SQL coding experience and knowledge is desirable

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence.

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:
 

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include: 

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.
 

20 - Professional (EEO-2 Job Categories-United States of America), BSMGMT202.1 - Middle Professional Tier I (EEO Job Group)