The Project Manager II – Infrastructure effectively plans, manages, and delivers internal IT infrastructure projects on time and within budget. This role facilitates communication across multiple technical teams (e.g., Systems Engineering, Network Engineering, Security, Data Center Operations) and partner organizations, while ensuring alignment with established company standards, controls, and delivery expectations.

Within Technology Delivery, this role may support projects ranging from new site IT deployments and major site expansions to large‑scale infrastructure modernization initiatives. The ideal candidate is a highly organized technical project manager who is comfortable operating in complex, cross‑functional environments, can manage multiple concurrent workstreams, and can drive execution even when requirements or standards are evolving.

Responsibilities

(Other duties may be assigned)

• Works closely with systems, network, and security engineering teams to complete technical discovery and validate project scope.

• Applies project management expertise to ensure accurate and timely delivery of infrastructure services and solutions.
• Collaborates with team managers and technical resources to identify project approach, deliverables, tasks, dependencies, and resourcing needs, particularly as they relate to infrastructure and data‑center‑based technologies.
• Develops and actively manages detailed project plans, identifying applicable phases, milestones, tasks, resources, deliverables, and due dates using standard project management practices.
• Reviews proposed changes to project plans and facilitates stakeholder alignment to approve and implement beneficial changes.
• Manages multiple projects and workstreams in a deadline‑driven environment, ensuring commitments are met and risks are addressed proactively.
• Continuously monitors and reports on project status to leadership, including schedule, risks, issues, and required escalations.
• Coordinates cross‑functional activities to support infrastructure readiness, operational handoff, and successful project closeout.
• Contributes to the ongoing development and improvement of internal processes, documentation, and delivery standards within Technology Delivery.

Basic Qualifications

• Bachelor’s degree in Business, Engineering, Project Management, Information Technology, or a related field, or equivalent professional experience.
• Five or more years of experience in IT, infrastructure delivery, service delivery, or customer‑facing technical environments.
• Proficiency with Microsoft Office tools.
• Experience building detailed technical project plans and managing task dependencies based on engineering input and stakeholder interviews.
• Experience managing complex initiatives involving multiple workstreams or sub‑projects.
• Working knowledge of data center or critical environment concepts such as space, power, cooling, and connectivity.

PREFERRED QUALIFICATIONS

• Five or more years of progressive project management experience or team lead experience in an IT infrastructure environment
• PMP or Agile certification
• ITIL Certification
• Experience with Salesforce CRM
• Experience with Project Management applications such as MS Project or Clarity
• Prior experience working in a Data Center environment
• Experience in project managing customer migrations

KNOWLEDGE, SKILLS AND ABILITIES

• Excellent interpersonal skills with the ability to interface with Senior Management
• Strong facilitation skills
• Self-motivated, goal-oriented individual with extensive experience multi-tasking across multiple concurrent and complex projects
• Strong communication, organization, and management skills
• Strong time management and interpersonal skills
• Ability to prioritize in a fast-paced environment.

TOTAL REWARDS

This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.

This position is Bonus eligible.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action.  We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings.  We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.  We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

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The pay transparency policy is available here:

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QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.