Posted:
8/14/2024, 5:00:00 PM
Location(s):
Illinois, United States ⋅ Chicago, Illinois, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Position Highlights:
Sign on bonus: None
Position: Occupational Therapist
Location: Chicago, IL
Per Diem
Hours: Monday-Friday, 8am-4:30pm, rotating weekends & holidays
Required Travel: None
What you will need:
Minimum Formal Education Required: Graduate from a school of Occupational Therapy with a Bachelor of Science or master's degree from an accredited college or university approved by the AOTA and the Council on Medical Education of the AMA.
License, Certification, Registration Required: Must be licensed or eligible for licensure as a Physical Therapist in the State of IL; CPR certification.
Minimum Length & Nature of Experience Required: No clinical experience required; entry level position. Prefer physical dysfunctional affiliations completed in a similar setting.
Special Knowledge and Skills Required (may need addendum): Must demonstrate good interpersonal and communication skills in dealing with physicians, other health professionals, patients, family members, and the community. Must demonstrate good organizational and time management skills. Must be able to work effectively in an independent environment.
What you will do:
Provide professional occupational therapy evaluation, treatment and follow up services to physician referred patients. Responsible for assessing patients and performing procedures consistent with or based on the age and developmental status of the patient to maximize the clinical outcome and safety of the patient.
SERVICE VALUES
Exceptional Customer Service
Demonstrate a genuine sense of caring about the well-being and feelings of others
Follow-through on commitments to customers, those you make and those stated in NorthShore policies
Demonstrate sensitivity to those who are sick, scared, vulnerable and/or under time pressure
Maintain a professional and calm demeanor under stressful situations; treat customers with respect
Listen patiently and without interruptions, to fully understand and acknowledge the thoughts of others
Understand customer expectations and your responsibility in responding to them
Use service recovery behaviors: offer appropriate apologies, explanations and resolutions
Address customers by their formal name (Mr., Ms., Mrs.) or requested/preferred name and pronoun at least once during an interaction
Make eye contact with customers to demonstrate courtesy and attentiveness, while being sensitive to cultural differences
Maintain confidentiality in verbal, written and electronic communication
Supportive Workplace Interactions
Work cooperatively, as a positive contributor to the "team," such as helping, supporting and appreciating colleagues
Demonstrate a positive attitude in all workplace interactions
Work effectively with others while respecting differences of opinion and style
Accept and provide positive and constructive feedback as an opportunity to learn and improve
Apply information about people, situations and processes before making judgements
Follow established processes, protocols and workflows
Respond positively and willingly to customer requests for assistance
Keep your work environment clean and presentable
Professional Work Ethic
Reflect a sense of personal and ethical accountability for the work you do
Demonstrate understanding that you represent NorthShore to each customer
Communicate in an honest and ethical manner to gain the trust and support of others at all levels
Take initiative to resolve problems and meet customer requests
Be flexible and embrace change with "can do" attitude
Demonstrate reliability in attendance and punctuality
Demonstrate reliability to complete duties in a professional, timely and accurate manner
Be results-oriented; establish priorities to work on what is important
Responsibility/ Duties:
2. Corporate Responsibility
Knowledge of federal, state and local laws that apply to job and area of responsibility.
Knowledge and application of NorthShore policies, procedures and service standards that apply to job and area of responsibility
Represents NorthShore University Health System including Swedish Hospital in a professional manner.
3. Patient/Resident Care
Provides quality Occupational therapy services to patients including assessment, treatment intervention and discharge planning based on the age, psychological, educational and developmental status of the patient. Service provision may include direct, group, monitored and consultative approaches.
Communicates and collaborates with physicians, other health professionals and family members or caregivers to facilitate optimal patient care.
Prepares and maintains accurate patient records including evaluations, progress notes, discharge summaries and billing as required by Medicare, third party payers, and JCAHO/HFAP.
Attends patient care/resident staffing, family conferences, and hospital rounds as appropriate.
Assists in the care and maintenance of equipment, supplies and treatment areas. Provides feedback regarding equipment needs.
Must be able to deal effectively with patient emergencies. Seeks supervisory assistance as necessary. Completes incident reports as necessary.
Must be flexible and able to adjust to fluctuating patient census and scheduling conflicts.
Functions according to the AOTA Code of Ethics and Standards of Practice of the profession.
Completes all appropriate competencies for level of position
Maintains and adjusts schedule to meet caseload needs and all staffing levels to achieve expected level of productivity.
Appropriate assignment of patients to assistants.
Consistently provides competent, appropriate and timely services.
4. Administrative and Supervisory Duties
Assists in organizing and maintaining equipment, scheduling, etc.
Assures all patient care billing for treatment and equipment is completed according to policy
5. Documentation
Prepares and maintains accurate patient records including evaluations, progress notes, discharge summaries and billing as required by Medicare, third party payers, and JCAHO/HFAP. Assures co-signature on notes and evaluations if waiting on licensure exam results.
Issues written home exercise programs.
Participates in peer review process of chart audits.
6. Communication
Reports on patient/resident progress at staffing and other conferences.
Contacts physician/physician's assistant/resident appropriately to facilitate optimal patient/resident care.
Confers with supervisory therapists, other staff therapists, physicians and other related personnel regarding progress of patient/resident as needed.
7. Taking Initiative
Achieves 95% of goals
Anticipates the requirements and needs of others on a consistent basis.
Consistently offers ideas and works with little direction.
Performs tasks outside of routine responsibilities to accomplish job objectives.
8. Educational Activities
Participates in bi-monthly occupational therapy staff meetings.
Teaches appropriate occupational therapy evaluation and treatment procedures to various hospital and community groups, students in allied professions and supportive personnel.
Participates in in-service education for physical therapy staff as time and schedule permits.
9. Reliability
Follow MTR guidelines and completes as required.
Completes job assignments within established time frames.
10. Teamwork/Building Effective Relationships
Consistently strives for team results vs. personal gain.
Consistently meets commitments to others.
Consistently listens and response to concerns of the team members.
Consistently assists others.
Is supportive of department and management decisions.
11. Student Supervision
Participates in the clinical supervision of both Level I and Level II Occupational Therapy students, volunteers and high school students.
Timely completion of interim and final student evaluation.
Provides appropriate student feedback in professional, timely manner, especially if there are problems.
Provides a beneficial learning experience.
Confers routinely with SCCE on status of students clinical.
Benefits:
Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, and Vision options
Tuition Reimbursement
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off
Community Involvement Opportunities
Website: https://swedishcovenant.org/
Headquarter Location: Chicago, Illinois, United States
Employee Count: 1001-5000
Year Founded: 1886
IPO Status: Private
Industries: Health Care ⋅ Hospital ⋅ Medical