Summary
 

Working at CGS Administrators, LLC
Are you looking to be a part of a great professional team working in a fast-paced environment where you will be valued and can make a difference? Do you enjoy working with project management processes? Agile and Waterfall methodologies? CGS Administrators is based in Nashville, TN located in the lovely One Century Place Conference Center! If this career opportunity sounds like you, then look no further and join CGS Administrators!

Position Purpose
Defines customer needs in technical and business contexts. Ensure the proposed technical and business solutions meet the customer's objectives for the work effort. Provide guidance with planning and prioritization of business support-related activities.

Description
 

Logistics:

This position is full-time onsite located at 26 Century Blvd., Ste. ST610 Nashville, TN 37214-3685.

 (40 hours/week, 8 hours/day) Monday – Friday

What you’ll do

• Elicit and document user requirements to meet a business objective. Identify and validate requirements and organize the information into a logical document that is understood by the customer and Information Systems.

• Guide both technical and customer departments in the development of the systems that support the business solution.

• Facilitate the transfer of knowledge about the direction of the business units to others who support them.

• Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities.

• Provide input on the business direction for system changes.

• Validate the business need for solutions to business problems and process improvements.

• Assist in the development and documentation of training materials. Mentor or train less experienced staff.

Work Environment:

• Fast-paced, high demand environment.

• Work is frequently performed against mandated deadlines. Knowledge of when and what to delegate is essential in order to balance multiple high-priority tasks.

• Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.

To Qualify for This Position You’ll Need:

Required Education:

• Bachelor’s degree in computer science, Business Administration, or other job-related field OR

• Four years of job-related work experience OR

• Two years of job-related experience plus an associate degree in computer science, Business Administration or other job-related degree

Required Work Experience:

• 4 years of IT business analysis experience.

Require Skills and Abilities:

• Demonstrated understanding of concepts of the supported business unit.

• Basic knowledge of standard industry practices.

• Demonstrated knowledge of procedures for the business unit.

• Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to all management levels, peers, and the business units.

• Strong teamwork and interpersonal skills.

• Understands how IT affects an organization and is able to link it to business processes.

• Excellent analytical skills.

• Good conceptual skills.

• Able to read and comment on test plans and test matrices, project plans, and scope and design documents.

Required Software and Tools:

• Microsoft Office.

We Prefer That You Have:

•  Proficiency in Visio and Excel.

• Agile and Waterfall methodology.

• IT Business Analysis Healthcare experience.

• SAFe Scaled Agile Certification.

• CBAP and/or demonstrated continuous learning in the Business Analysis profession.

What We Can Do for You:

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have access and opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.

• 401(k) retirement savings plan with company match

• Subsidized health plans and free vision coverage

• Life insurance

• Paid annual leave - the longer you work here, the more you earn

• Nine paid holidays

• On-site cafeterias and fitness centers in major locations

• Wellness programs and a healthy lifestyle premium discount

• Tuition assistance

• Service recognition

What to Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will be conducting interviews with those candidates who qualify with prioritization given to those candidates who demonstrate the preferred qualifications.

 

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.

Some states have required notifications. Here's more information. 

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please e-mail [email protected] or call 1-800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.