Critical Response Manager

Posted:
2/27/2025, 12:17:02 PM

Location(s):
New South Wales, Australia ⋅ Sydney, New South Wales, Australia

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Operations & Logistics

Workplace Type:
Hybrid

Bumble Inc. is looking for a Critical Response Manager to join our Trust Operations team. We are seeking a highly motivated, hands-on candidate who thrives in a cross-functional environment and is excited to support the evolution of our Trust Operations team. In this position, you will be overseeing the day-to-day operations of the company's effort to maintain a safe and trustworthy online environment across all our Bumble Inc. platforms.

This role will support moderation operations globally. Trust and safety are embedded in Bumble Inc.’s mission of creating a world where all relationships are healthy and equitable. Our wider Trust organization includes the centralized and dedicated teams focused on:

- Creating products and systems that proactively detect and prevent harm and promote healthy, kind relationships

- Developing policies that govern and adjudicate responsible, safe, inclusive, and respectful behaviour and content across all Bumble Inc. platforms

- Supporting members who experience safety incidents in a trauma-informed, empathetic manner 

This role will be based in Sydney, AU, reporting to the Global Critical Response Lead. 

Please note that this position involves exposure to sensitive and graphic content, including but not limited to vulgar, violent, and sexual content.
We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. Bumble is an equal opportunity employer and welcomes everyone to our team. If you need reasonable adjustments at any point in the application or interview process, please let us know. 

In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).