At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, “I can’t live without them.”

Our SpartanNash family of Associates is 17,000 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash’s People First culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now!

Location:

1133 Kingwood Avenue - Norfolk, Virginia 23502

Job Description:

Position Overview:

The Export Specialist is responsible for the planning of export containers, Department of Defense bookings, and related customer communications.

The Export Specialist manages company's import and export operations to ensure compliance with international trade regulations and to optimize the efficiency of services provided. Will coordinate with internal and external stakeholders to ensure timely and accurate delivery of goods. The role also oversees the movement of goods between different countries and provides administrative support for the Export Operations, and oversees the documentation generated and requirements for exporting all goods.

Here’s what you’ll do:

• Oversee and approve Import/Export related activities and requirement for smooth execution of order replenishment process (customer clearance, road & sea international transportation booking) to be it outsourced or in-house

• Dedicated contact (business partner) for all defined set of export customers for order management

• Review orders for completeness, export compliance, government contracts, and company policies

• Monitor orders for timely delivery and works with Military Customers, suppliers, and internal procurement team to expedite

• Solicit new orders for unfilled or incomplete orders to be expedited on special order

• Maintain holiday, OTB, special promo order files

• Invoicing and cost control for all export drop shipments and EDI orders.

• Develop and maintain a network of suppliers, logistics providers, and other partners to support import/export operations

• Determine export requirements and prepare review required type of authorization, ensuring timely submittal to the appropriate government agency

• Communication with export customers concerning order discrepancies

• Participate in meetings with customers

• Analyze shipping volume and determine increase in volume to meet government shipping contracts and timeline

• Manage communication within the company, with other departments, transshipments, and discharge ports etc. to solve client’s issues

What you’ll need:

• Bachelor's degree preferred or combination of education and relevant experience.

• Minimum 5 years' experience with account management, logistics, and experience in the food industry environment

• Must be proficient with standard computer apps such as Microsoft Office and Internet Applications

• Experience in a customer service and logistics

• Logistics and Cost Control Experience, Inventory Management

• Multiple years of experience in import/export operations, logistics, or supply chain management

• Knowledge of export logistics terminology (Vessel bookings / INCO terms), EOU procedure, and domestic / international shipping requirements

• Deep attention to detail and ability to multi-task

• Ability to work independently and as part of a team

• Familiar with International Air Transport Association (IATA) regulations, policy, government relations, business or some knowledge and application of import/export trade regulations (e.g., International Traffic in Arms Regulations (ITAR), Export Administration Regulations (EAR), Foreign Trade Regulations (FTR), and Customs and Border Protection Export Enforcement (CBP), Defense Security Service (DSS) are all recommended

• Knowledge of international trade regulations, including customs procedures, tariffs, and trade agreements preferred

• Strong analytical and problem-solving skills

• Experience in the application of regulations (ITAR, EAR, Customs) in a high volume environment 

• Ability to travel up to 20%.

Physical Requirements:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

May be required to lift and/or move 20 pounds. The associate is frequently required to sit/stand/walk. While performing the duties of this position, the associate is subject to a typical office environment and is rarely exposed to outside weather conditions. Temperatures may vary for those subject to any of the following areas: computer/server room, print shop, production area). The noise level in the work environment is usually low to moderate but may be high in distribution settings. Travel requirements vary by assignment.

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As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.

SpartanNash is an Equal Opportunity Employer, including disability and veteran, that celebrates diversity and believes employing a diverse workforce is key to our success. We are committed to providing equal employment opportunities to all individuals.

We are not able to sponsor work visas for this position.

As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.

SpartanNash is an Equal Opportunity Employer, including disability and veteran, that celebrates diversity and believes employing a diverse workforce is key to our success. We are committed to providing equal employment opportunities to all individuals.

We are not able to sponsor work visas for this position.