We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in one of our stores, you will have an immediate impact on sales and customer satisfaction.

What you'll do

- Anticipate the needs of our customers and put them first in all that you do
- Lead, coach and motivate colleagues to achieve success and foster colleague growth
- Be committed to maintaining merchandising and operational standards
- Be accountable for departmental sales results and financial objectives

Duties and Responsibilities:

• Ensuring exceptional customer service is provided in a courteous manner to maintain our reputation for friendly, effective, and personalized experience.

• To order all Pane Fresco Rotisserie products and supplies and oversee the production and merchandising of product, as per the Fortino’s Health Code;
• To be responsible for organizing and setting up the department, maintaining proper inventory  levels, ensuring proper signage is made up and put up correctly;
• To schedule, direct and supervise all Pane Fresco Rotisserie staff to secure department efficiencies;
• To interview and select new hires, and train new employees;
• To maximize sales and gross profit, ensuring sales’ goals and budgets are met;
• To ensure the maintenance of equipment and the safety and sanitation of the department, as per Company Policy;
• To respond to any customer inquiries, requests, and complaints, ensuring courteous customer relations at all times; other duties as required.

The Ideal Candidate Would Possess:

• Exceptional customer service skills
• The ideal candidate must possess a minimum of 3-5 years’ experience in the hot foods industry, with a minimum of 3 years’ management experience in either a restaurant or fast food operation;
• Post-secondary education in culinary preparation, such as line cooking procedures are a definite asset;
• Flexibility to work a variety of hours including days, evenings, and weekends;
• Ability to work in a fast-paced environment, under pressure;
• Excellent organization, communication and interpersonal skills.
• Create a positive workplace by developing relationships and engaging colleagues

If you want to join a fast-paced winning team and believe you can have an immediate impact, then we want to hear from you!

Apply today!

How You’ll Succeed: ​
At Fortinos, we attribute our success to preserving our core values: super fresh foods, well‐trained staff, store cleanliness and above all, superior, friendly customer service. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

We are committed to creating a diverse and inclusive workplace.  ​
If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.​
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NOTE: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “FORTINOS” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.