Senior Manager, Professional Services

Posted:
10/16/2025, 2:26:15 AM

Location(s):
North Carolina, United States ⋅ Toronto, Ontario, Canada ⋅ Ontario, Canada ⋅ Raleigh, North Carolina, United States ⋅ Texas, United States ⋅ Nashville, Tennessee, United States ⋅ Tennessee, United States ⋅ Austin, Texas, United States

Experience Level(s):
Senior

Field(s):
Sales & Account Management

Workplace Type:
Remote

CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now we're expanding our platform to solve broader sales planning challenges. Recognized by industry analysts like Forrester and G2 and backed by top-tier investors, including Sequoia, ICONIQ and Accel, we empower high-growth companies like Netflix, Figma and Stripe with the flexibility and insights needed to drive revenue
performance.

Join a talented, fast-growing team committed to solving some of the most complex and impactful problems in sales performance management.

About the Role
As the Senior Manager, Professional Services, you’ll lead a growing team of Professional Services Consultants and Architects who implement CaptivateIQ’s Incentive Compensation Management (ICM) solutions for our customers.

You’ll own a portfolio of strategic implementations and serve as the strategic liaison between delivery teams, Product, and Customer Experience leadership. This role is ideal someone who thrives at the intersection of delivery excellence, people leadership, and operational strategy - someone who can scale a high-performing PS function while maintaining world-class customer outcomes.

You will be responsible for evolving our delivery frameworks, deepening consultative engagement with enterprise customers, and ensuring our implementations set clients up for long-term success and adoption.

Job Location
The candidate selected for this opportunity must reside near one of the following locations:

Hybrid (in-office 3 days per week)
- Austin, TX

Remote
- Raleigh, NC
- Nashville, TN
- Toronto, Canada
CaptivateIQ participates in E-Verify, web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States

CaptivateIQ

Website: https://www.captivateiq.com/

Headquarter Location: San Francisco, California, United States

Employee Count: 251-500

Year Founded: 2017

IPO Status: Private

Last Funding Type: Series C

Industries: Data Integration ⋅ Management Information Systems ⋅ SaaS ⋅ Sales ⋅ Software