Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

As WSS Sales & Service Manager Norway, you will have full responsibility for the day-to-day operations and P&L of our Water Solutions Services (WSS) business in Norway. You will lead and develop both sales and service teams, turning strategy into execution and ensuring excellent customer experiences nationwide. The role reports to the Director WSS Sales & Service Central and Eastern Europe and Nordics, based in Germany.

Working closely with Norwegian and Nordic colleagues and cross-functional teams, you will share best practices and contribute to strong alignment with Xylem’s values, sustainability ambitions, and long-term business goals.

Your team is located in Bergen and Hamar, with one sales resource and one service technician at each site. You will be based at our Hamar office, working closely with two WSS colleagues. The site also hosts Xylem colleagues within sales and service supporting other parts of the business. As the local site and facilities responsible, you will play an important role in fostering a safe, welcoming, and engaging workplace – a place where colleagues feel supported, connected, and proud to be part of Xylem.

Responsibilities

• Lead and develop sales and service teams across Norway

• Drive sales growth and build strong customer relationships

• Own day-to-day operations and P&L for WSS Norway

• Turn strategy into clear plans, goals, and follow-up

• Improve ways of working across service, rental, logistics, and sales

• Work closely with other Nordic teams and share best practices

• Ensure a safe and inclusive working culture

What You Bring

• Several years of experience in sales, service, operations, or branch management, preferably within industrial, infrastructure, water, or technical services

• Proven experience leading and developing teams, ideally across multiple locations or functions

• Strong commercial mindset with solid understanding of P&L, budgeting, forecasting, and KPIs

• A collaborative, people-focused leadership style with clear communication skills

• Ability to balance strategic thinking with hands-on operational leadership

• Fluent in Norwegian and English

• Academic degree in Business, Engineering, or a related field is an advantage

Characteristics

• Lead with empathy, clarity, and trust

• Enjoy building strong teams and inclusive cultures

• Are motivated by customer impact and long-term relationships

• Use data and insights to guide decisions and improvements

• Believe in continuous improvement rather than perfection

• Want to make a real difference for customers, colleagues, and the environment

Everyone’s Equal Value

At Xylem, we believe diversity, equality, and inclusion are essential to who we are and how we grow. We want everyone — regardless of background, age, disability, sexual orientation, or gender identity — to feel welcome, respected, and able to do their best work.

Learn more about us at xylem.com

Application

We look forward to receiving your application in English.

If you have any questions regarding the position, please contact:
[email protected]

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.