Enterprise Customer Success Manager - EMEA

Posted:
7/17/2024, 2:11:05 AM

Location(s):
London, England, United Kingdom ⋅ England, United Kingdom

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Workplace Type:
On-site

AppZen is the leader in autonomous spend-to-pay software. Its patented artificial intelligence accurately and efficiently processes information from thousands of data sources so that organizations can better understand enterprise spend at scale to make smarter business decisions. It seamlessly integrates with existing accounts payable, expense, and card workflows to read, understand, and make real-time decisions based on your unique spend profile, leading to faster processing times and fewer instances of fraud or wasteful spend. Global enterprises, including one-third of the Fortune 500, use AppZen’s invoice, expense, and card transaction solutions to replace manual finance processes and accelerate the speed and agility of their businesses. To learn more, visit us at www.appzen.com.

Are you passionate about data and customers? Do you love building relationships, getting deep in products, driving adoption, and showcasing business value? We are looking for people who can drive the success of our fast-growing list of Fortune 500 customers. 

In the Enterprise CSM role (based in EMEA) you will own the customer relationship from adoption to renewal and expansion. Role responsibilities include: driving product utilization, optimizing configuration to maximize value, advocating internally for product improvements based on customer feedback, and showcasing business impact to customer executives in the form of Business Reviews.

If you are looking to make an immediate impact, this role may be for you! 
We are equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.

AppZen, Inc.

Website: https://www.appzen.com/

Headquarter Location: San Jose, California, United States

Employee Count: 101-250

Year Founded: 2012

IPO Status: Private

Last Funding Type: Venture - Series Unknown

Industries: Accounting ⋅ Artificial Intelligence (AI) ⋅ Big Data ⋅ Enterprise Software ⋅ FinTech ⋅ Machine Learning ⋅ SaaS