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Summary:

In this role, you will support the daily identity management tasks that help secure and manage access across the organization. This role is ideal for a detail-oriented individual with an interest in cybersecurity and access management. The Junior IAM Analyst will primarily handle IAM service tickets and support the IAM team in maintaining secure, compliant identity and access processes.

Key Responsibilities:

• Ticket Management and Support: Respond to IAM-related tickets, handling requests for access, account changes, and password resets in a timely and secure manner.
• Identity Lifecycle Support: Assist in the provisioning, de-provisioning, and updating of user accounts within identity platforms such as Active Directory, Azure Active Directory, and Okta.
• Policy and Compliance Assistance: Support compliance efforts by following IAM policies, procedures, and guidelines, ensuring users have appropriate access in line with security standards.
• Audit and Review Participation: Aid in periodic reviews of user access and assist in preparing reports for compliance and security audits.
• Automation Support: Collaborate with senior IAM team members to help automate routine IAM tasks, such as account provisioning and de-provisioning, where possible.
• Documentation: Maintain clear, up-to-date documentation of IAM processes and ticket resolutions to support team knowledge and consistency.
• Collaboration: Work closely with IT support teams, business units, and the IAM team to resolve access-related issues and support team projects.

Qualifications:

• Relevant degree preferred. Bachelor's degree in Computer Science, Math, or Engineering highly preferred.
• Prior experience in IT support, helpdesk, or a technical customer service role is preferred.
• Strong communication skills to interact effectively with team members and end-users required.

• Basic knowledge of identity management concepts and IT security principles.
• Familiarity with ticketing systems and IAM tools (knowledge of Active Directory, Azure AD, Okta, or SailPoint is a plus).
• A proactive approach to problem-solving and attention to detail.
• Familiarity with basic scripting (e.g., PowerShell) or willingness to learn for automation support.
• Interest in learning IAM protocols and standards (e.g., SAML, OAuth, OpenID Connect).
• Certification or coursework in cybersecurity or identity management is beneficial.

Estimated Hiring Range:

At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $59,600.00 to $95,400.00.

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here:

http://www.vizientinc.com/about-us/careers

Equal Opportunity Employer:   Females/Minorities/Veterans/Individuals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.