We are looking for an enthusiastic and detail-oriented IT Analyst to join our growing technology team. This is an exciting mid-level opportunity to specialize in the field of full-stack observability Using Dynatrace. You will work alongside engineers to help ensure the health and performance of our diverse application portfolio.

Key Responsibilities

Platform Support:

• Run day-to-day administration and maintenance of the Dynatrace platform.

• Help teams with the deployment and configuration Dynatrace OneAgents on new applications and services.

• Support data quality efforts by helping to apply tags, create naming rules, and organize management zones under the guidance of senior team members.

Monitoring & Analysis:

• Perform daily health checks of critical applications using Dynatrace dashboards.

• Monitor application and infrastructure performance, learning to identify and escalate potential issues, anomalies, and bottlenecks.

• Assist in analyzing performance data and generating reports on application health and user experience.

Dashboarding & Reporting:

• Help create and maintain dashboards and reports for technical and application teams.

• Learn to translate performance data into clear, understandable insights.

Collaboration & Learning:

• Work closely with development, operations, and QA teams to understand application architecture and support their monitoring needs.

• Act as a first point of contact for basic monitoring questions and escalate issues as needed.

• Actively learn and apply observability best practices with mentorship from the team.

Qualifications & Skills

Required:

• Bachelor’s degree in Computer Science, Information Technology, a related technical field, or equivalent practical experience.

• A strong interest in application performance, cloud computing, and IT infrastructure.

• Basic understanding of modern IT concepts (e.g., cloud, databases, web applications).

• Excellent problem-solving skills and a strong desire to learn.

• Strong verbal and written communication skills.

Preferred (Not Required):

• 1-5 years of experience in an IT role.

• Familiarity with any monitoring or logging tools.

• Dynatrace Associate certification is a significant plus, or a willingness to become certified.

• Exposure to cloud platforms (e.g., AWS, Azure) or container concepts (Docker, Kubernetes).

• Basic scripting knowledge (e.g., Python, PowerShell).

General Compensation Disclosure:

The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.   At Camping World, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the current range is listed below.  

Pay Range:

$64,575.00-$94,185.00 Annual

In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com