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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

PMO/CMO/Performance Manager – Global (EMEA based)

Position Overview

This strategic role combines project management office (PMO) capabilities with change management expertise to optimize operational excellence and business outcomes across diverse markets globally. Responsible for also managing performance across EMEA markets while supporting global performance initiatives.

Key Responsibilities

Regional Performance Management Lead the development and implementation of performance frameworks across EMEA markets, establishing consistent metrics and KPIs that align with global standards while accommodating regional market nuances. Monitor and analyse regional performance data, identifying trends, opportunities, and areas requiring intervention. Prepare comprehensive performance reports and dashboards for regional leadership and global stakeholders.

Project and Program Coordination Coordinate strategic initiatives and programs across multiple markets, ensuring consistent execution and knowledge sharing between countries. Manage cross-functional project teams and stakeholder relationships, facilitating communication between regional offices and global headquarters. Oversee project governance, timeline management, and resource allocation for major regional initiatives.

Change Management and Process Optimization Drive organisational change initiatives focused on performance improvement and operational efficiency. Develop and implement change management strategies that consider cultural and market differences across the regions. Lead process standardization efforts while maintaining flexibility for local market requirements.

Global Integration and Coordination Participate in global performance councils and working groups. Coordinate global initiative rollouts, ensuring proper adaptation and implementation.

Required Qualifications

Education and Experience Bachelor's degree in Business Administration, Management, or related field; MBA preferred. Minimum 7-10 years of experience in performance management, project management, or change management roles. Previous experience in multinational organisations with regional responsibility strongly preferred. Real estate or professional services industry experience advantageous.

Technical Skills Advanced proficiency in project management methodologies (PMP certification preferred) and change management frameworks. Strong analytical capabilities with expertise in performance measurement systems and data analysis tools. Proficiency in Microsoft Office Suite, SharePoint, and business intelligence platforms. Experience with global ERP systems and performance management software.

Core Competencies Exceptional communication and presentation skills with ability to influence stakeholders at all organizational levels. Strong cultural awareness and ability to work effectively across diverse EMEA markets. Proven track record of managing complex, multi-country initiatives with competing priorities. Strategic thinking combined with strong execution capabilities and attention to detail.

Preferred Qualifications

Multilingual capabilities reflecting EMEA market diversity. Previous experience with digital transformation initiatives and technology implementation. Knowledge of regulatory environments across key EMEA markets.

Location and Travel

Based in major EMEA with travel across the region expected. Occasional travel to global headquarters and other regional offices as required for global coordination activities.

This role offers the opportunity to shape performance management practices across one of the world's most dynamic and diverse regions while contributing to global excellence initiatives.

 

Location:

Remote –Warsaw, POL

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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