Markets Transformation Program Manager

Posted:
10/14/2024, 11:57:20 AM

Location(s):
London, England, United Kingdom ⋅ England, United Kingdom

Experience Level(s):
Senior

Field(s):
Product

Workplace Type:
Hybrid

Overview of Citi:

Citi Market Operations is currently at a pivotal point in its evolution and journey to implement a target operating model. We take pride and are passionate about our People and our culture.  We are invested in people and their development. We are transforming and simplifying our operating model creating an exciting environment which encourages diversity of thought and inclusion. 

We are a dynamic, global and diverse Organisation, with a presence in over 60 Countries; covering all post execution Operations teams including product aligned Middle Office groups, Settlements, Margin, Asset Servicing, Listed Derivative & Commodities Operations. We support an extensive range of Capital Markets products and services including Fixed Income (FX, Rates, Credit, Muni, Cash and Derivatives) where Citi is consistently a dominant top 3 player in the market, Equity (Cash, Derivatives, Prime Brokerage, Futures, Listed Derivs, FXPB) where Citi has a significant growth Programme to continue to build out its capabilities and services; and Syndicates where we support both FI and EQ new issues and IPOs.

Markets Operations at Citi has embarked on a significant, multi-year transformation covering all aspects of designing and delivering a future state target operating model: risk and controls, regulatory compliance, process re-engineering, automation, people and culture, data transformation, technology investment and client service. This is a large and complex undertaking.

The Markets Operations Transformation team has been formed to support stakeholders both within Operations and across the bank, to design and deliver this multi-year transformation roadmap. Our transformation is underpinned by strategy, investment, change execution and a market-leading operations change delivery team focusing on Programme and Project management, business analysis, process re-engineering, low code application development and PMO.

Role Overview:

The team is currently recruiting for a Managers Control Assessment (MCA) Project Manager at SVP level to take a lead role as part of the Markets Operations Transformation team. The candidate will support the Markets Operations team to lead the extensive redesign of the MCA Project to holistically and systematically identify and address gaps across all key components of the MCA lifecycle.

Initial functional scope of this role will include MCA Project management for Markets Operations but may be subject to change as a result of business priorities, budgets and overall transformation priorities.

What you'll do;

  • Lead and oversee the strategic direction, development and implementation of MCA policy and standard requirements
  • Implement MCA governance model, create Project plans, track and report. Coordinate gap analysis and drive remediation plans for Markets Ops
  • Partner with Markets Ops team and Risk and Control teams to assess gaps and identify remediation plans
  • Strong understanding of Enterprise Wide Risk Management framework and Risk and Control processes
  • Responsible for the day to day management of executing to milestones and budget on multiple complex projects.
  • Manage multiple teams or a functional area (depending on size of business).
  • Identify stakeholders and key organizations in order to build and manage relationships with each.
  • Direct the creation of multiple work projects and manage their alignment to business goals.
  • Lead the facilitation, coordination, and arbitration of cross-functional macro level topics within/across projects and with Senior Management.
  • Lead the identification and drive resolution of issues, including those outside established projects of work.
  • Work with stakeholders to ensure project scope definition meets business objectives.
  • Work with Project Sponsor to ensure business case/cost benefit analysis is in line with business goals.
  • Drive adherence to project processes, procedures, methods, and standards for project delivery and leverage across the project.
  • Assist project team in negotiating for resources owned by other departments in order ensure the project can be completed.
  • Ensure funding has been approved for the program.
  • Ensure all areas of the program are appropriately staffed.
  • Direct the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis.
  • Direct the identification of risks which impact project delivery and ensure mitigation strategies are developed and executed when necessary.
  • Escalate program risks to the Program Director, or Program Sponsor, when appropriate.
  • Apply comprehensive understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area.
  • Exercise shared responsibility for budget, policy formulation and planning.
  • Evaluate subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions.

What we'll need from you:

  • Previous relevant experience
  • Demonstrate a consistent track record having worked with Transformation as a Business Analyst, Project Manager managing teams and delivery on large, strategic cross-functional Projects.
  • Strong working knowledge of Global Markets and Global Markets Operations
  • Prior Risk and Control Project Management and Governance experience a plus


Education:

  • Bachelor’s/University degree, Master’s degree preferred


What we can offer you:

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 

  • Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
  • A discretional annual performance related bonus 
  • Private medical insurance packages to suit your personal circumstances
  • Employee Assistance Program  
  • Pension Plan 
  • Paid Parental Leave 
  • Special discounts for employees, family, and friends 
  • Access to an array of learning and development resources 

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. 



 

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Job Family Group:

Operations - Core

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Job Family:

Operations Project Management

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Time Type:

Full time

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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