Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for leading a team of Software Development Engineers in the planning and designing of software and web applications. Manages projects from design to testing, including new programs, enhancements and modifications. Collaborates with Quality Assurance team to conduct testing. Has overall responsibility for developing/administering performance standards for organizational unit. Manages team which may include exempt and non-exempt employees. Provides subject matter guidance to employees as required. Develops processes and procedures to drive department efficiencies and assists in the development and meeting of departmental budget.

Job Description

Core Responsibilities

• Lead a team of highly talented SDET engineers. Foster employee growth and serve as their advocate. Work with team members to ensure long-term career goals are being maintained and proactively managed. 
• Maintain team effectiveness. Recruit and retain top talent.  Ensure employee skill sets expand to meet changing business priorities and shifts in industry best-practices. Eliminate roadblocks that prohibit individual progress. Carefully measure and monitor overall capacity to ensure the team is positioned to meet upcoming business needs. Maintain high team morale.  
• Technical Program Ownership. Accountable for team execution of assigned projects. Embrace and support agility.  
• Contribute to Departmental Strategy. Collaborate with management peers to ensure the department is able to execute business needs in a rapidly changing environment. Keep abreast of industry trends and be passionate about continuously improving the department.  
• Communication. Ensure team members are aware of deadlines for requirements.  
• Metrics. Provide team and project milestones to leadership.  Track team’s work through designated ticketing system.  Measure and report adherence to customer defined SLAs.  

• Successful Traits:  

• Data Driven.  Collects and uses data to support decisions. 
• Diplomacy.  Presents dissenting opinions, difficult topics, and hard feedback in a kind and clear way.  
• Autonomy. Works independently and takes initiative for job development and training.  Researches and resolves questions and problems.  Keeps supervisor informed of risks and requests input as needed.  
• Servant Leadership.  Advocates for team members.  Prioritizes training and mentoring.  
• Technically Conversant.  Grasps difficult technical concepts and can communicate those to a non-technical audience.    
• Courageous Leadership.  Stands up for what is right for the team and its work.  Seeks feedback.  Is willing to try new things and take risks.  Brings their whole self to work and encourages their employees to do the same.  
• Communication Skills. Excellent verbal and written communication skills.  Strong presentation skills.  

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Agile Methodology, Leadership, Planning Ability, Software Development

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

5-7 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.