Imagine being the superhero of healthcare, making sure Ennoble Care delivers exceptional service to doctors, clinicians, staff, and patients to conquer their healthcare goals. We are looking for a stellar, full-time, Patient Care Coordinator to be a part of our team - a team that works with patients and medical professionals every day, who aligns with our motto, "To Care Is An Honor".

Job description

Ennoble Care is seeking an experienced Patient Care Coordinator to join our growing team! This position would be working within a Monday-Friday, 8:30am-5:00pm schedule, on-site in Jenkintown, PA. 

PLEASE NOTE: THIS IS A FULL-TIME, IN-OFFICE POSITION.

Duties and Responsibilities:

• Scheduling patient appointments in adherence to Provider availability/area.
• Prioritize urgent appointment task and schedule them accordingly
• Assures that all messages are completed and distributed appropriately
• Reschedules patient appointments as needed
• Reviews and updates patient insurance information
• Manage a high-volume workload, effectively prioritize tasks to remain organized, promote prompt and courteous service
• Displays excellent communication skills
• Reaches out to referring sources for patients expressing difficulty with scheduling
• Updates account information at the point of scheduling
• Maintains provider daily appointment quota
• Have new patients scheduled within 3-5 business days
• Insurance preauthorization
• Places calls to the patients for the providers when needed
• Handles voicemails daily and ensures all inquiries are handled properly.
• Correctly notate patient charts to maintain up to date accuracy.

Qualifications: 

• Must be comfortable with speaking on the phone for large amounts of the day.
• Must be compassionate and empathetic towards our patients, always demonstrating exceptional customer service.
• Ability to take accurate notes to document each task in a timely manner.
• Ability to multitask between different patients and workstreams while remaining organized and efficient with time.
• Ability to thrive in a fast-paced environment.
• Must be able to work full-time, Monday through Friday, daytime hours, on-site in Jenkintown, PA.
• Must be proficient in using a computer, including Outlook and other Microsoft Office programs.
• Knowledge of basic healthcare terms, conditions, roles, and basic care principles. 
• Candidate must be able to pass a background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis.

Pay rate - $19.00 an hour

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