GBS Director, Service Performance, Insights & Data

Posted:
1/28/2026, 6:00:35 PM

Location(s):
Lisbon, Portugal

Experience Level(s):
Senior

Field(s):
Operations & Logistics

The GBS Director, Service Performance, Insights & Data is reporting to the Senior Director, GBS Service Experience & Performance. The role is accountable for managing, controlling and reporting on service performance and providing data, analysis and insights, across our GBS organisation, global operations, ensuring we deliver exceptional services to AstraZeneca. 

 

This is a critical role in the delivery of GBS services across AstraZeneca and requires an individual who understands GBS performance reporting and how insights. Data and analytics can support transformation improve operational performance and deliver best practice service delivery. The individual must have a proven track record of on the ground delivery across a wide range of services, from transactional to consulting. 

Date Posted

29-jan.-2026

Closing Date

12-fev.-2026

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.