Title - Product Management - Senior Product Manager - CST
About Us: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. Its investors include Softbank, Ant Financial, AGH Holdings, Elevation Capital, Berkshire Hathaway, T Rowe Price, and Discovery Capital.
About the Team:
At CST Product we are redefining the experience of our customers, using AI and automations which will help us to identify the user intent with Context to provide one click resolution and adding intelligence to identify product gaps and downtime.
We are also building a scalable platform to integrate with multiple products to provide Data sanity and Unified Customer experience
About the Role:
As a Senior Product Manager, you will develop new and existing products and projects by identifying their potential, conducting market research and technical feasibility, generating requirements, determining specifications, and working closely with multiple stakeholders. Your responsibility is to research and translate industry problems into solutions through the use of technology and data.
Key Responsibilities:
-Deeply understand customer needs and gaps and translate the same into well-articulated development requirements and hence scaled solutions.
-Leverage data and analytics to constantly iterate product and platform development.
-Work with product designers, user experience specialists, and Engineers to translate the requirements into live products.
-Work with product designers, user experience specialists, and Engineers to translate the requirements into live products.
-Recommend the nature and scope of present and future products and projects by reviewing specifications and requirements, and coming up with new product ideas and execution road maps.
-Evaluate technical options and prepare technical designs (including early prototype development) that assist all phases of product development, reducing overall risk and cost
Requirements:
-6 to 8 years of experience in the consumer tech industry.
-Very strong with articulating and defining product specifications, multiple use cases, and edge cases.
-Flexible to constantly iterate.
-Team-leading experience is a plus
-Very granular with an “eye for detail”.
-Should be “customer-obsessed”
-Hands-on and should have the ability to execute things fast and at scale.
-Familiar with various third-party analytics tools. Experience in working with large datasets; SQL proficiency will be highly valued;
-A keen interest in the research process.
-Being comfortable in bootstrapping your products and projects by re-using practices across industries and academia.
Why join us?
A collaborative output driven program that brings cohesiveness across businesses through technology
Improve the average revenue per use by increasing the cross-sell opportunities
A solid 360 feedback from your peer teams on your support of their goals
Respect, that is earned, not demanded from your peers and manager