This position will be performing activities related to the back office´s team. The back office will work with the issuance, data analysis, reporting, and conciliations. This position will work with clients and will be managing operation processes. This position will serve as the single point through different areas and clients.

Primary Job Accountabilities/ Responsibilities

• Provide operational support to clients and operations areas in weekly or monthly reporting, and record/input sales summary information across multiple platforms.
• Work with the efficiency projects to optimize the operations activities related to the issuance and reporting tasks.
• Work with activities related to policy collection and work closely with the Finance area.
• Fulfill and be involved in projects to optimize collection per policy.
• Review and analyze the data throughout the sales and issuance recording to guarantee the correct conciliation.
• Participate in all the initiatives to develop dashboards, reporting, and SLAs.
• Also, staying in touch with the client to go over all the data provided by the back office team, and addressing any questions regarding the information.
• Work with Assurant's internal areas to identify different points of improvement in the end-to-end process.

Basic Qualifications Required - Experience, Skills, and Knowledge

Bachelor's degree or similar studies in related area (Administration, Finance, Accounting). 

2.       Experience in Excel (medium to advance level)

3.       Experience in the Insurance, Automotive, Warranty, Banking, or Finance Industry

4. Experience in collection activities or accounting processes.