Posted:
11/13/2024, 4:00:00 PM
Location(s):
Seattle, Washington, United States ⋅ Washington, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
WHO WE WANT
· Detail-oriented process improver. Critical thinker who naturally sees opportunities to develop and optimize work processes – finding ways to simplify, standardize and automate.
· Data translator. Highly effective communicator who can transform data findings into recommendations to compose reports and executive level presentations.
· Strategic thinker. Enjoys analyzing data or trends for the purposes of planning, forecasting, advising, budgeting, reporting, or sales opportunities.
· Collaborative partner. Builds and leverages cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions.
· Analytical problem solver. Goes beyond short-term resolution by identifying root causes, evaluating optimal solutions, and recommending comprehensive upgrades to prevent future issues.
· Goal-oriented developer. Keeps the customer and standards squarely in focus. Delivers safe and robust solutions.
· Servant spirit. Customer satisfaction always priority #1. Professionalism maintained at all times—even in the most stressful situations.
ESSENTIAL FUNCTIONS
· Manage and care for Customer’s equipment within the Sterile Processing Department (SPD).
· Perform the cleaning, maintenance, and assembly of surgical instrumentation and equipment.
· Use exceptional attention to detail in order to ensure surgeon’s equipment is clean, sterile, functioning properly, and ready for the next case.
· Perform job functions while adhering to all industry and facility-specific standards and safety protocols.
· Understand the unique challenges faced by caregivers to ensure that hospital staff can focus on patient care.
· The ability to provide on-call service, as required, by the medical facility.
QUALIFICATIONS
· Bachelor's Degree highly preferred.
· SPD experience preferred. IAHCSMM certification ideal.
· Experience and demonstrated success working on a team highly preferred.
· Demonstrated knowledge of anatomy, surgical procedures and techniques preferred.
· Ability to exert up to 50lbs of force occasionally and/or up to 20lbs of force to constantly move objects.
· Ability to remain standing and/or walking for an extended period of time.
· Basic computer skills including Microsoft Office, strong verbal and written communication, interpersonal, and organizational skills are essential.
· Excellent time management skills with ability to use independent judgment and critical thinking effectively.
· Maintain professional appearance, productivity, and behaviors required by Stryker and the medical facility.
· Adhere to (HIPPA) and other related patient confidentiality policies and procedures.
· Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity.
· Must be able to observe and correct minute inconsistencies (e.g. in the printed word, product appearance, etc.).
· Excellent analytical skills.
· Exceptional interpersonal and communication skills.
· Excellent problem-solving skills.
Website: https://www.stryker.com/
Headquarter Location: Kalamazoo, Michigan, United States
Employee Count: 10001+
Year Founded: 1941
IPO Status: Public
Industries: Biotechnology ⋅ Health Care ⋅ Life Science ⋅ Medical ⋅ Medical Device