Johnson Controls are the global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet!

Our Heating, Ventilation & Air Conditioning (HVAC) division delivers project solutions, maintenance & service solutions that support our customers HVAC needs. We are the OEM for SABROE, Frick Compressors & York products with trained engineers located nationally.
 

We are looking for a Service Coordinator with strong organisational skills, to take ownership for coordinating our service support teams, ensuring that our customers maintenance and repairs are met with great customer service and a timely response. This role is office based, in Bordon UK.

What we offer

• Competitive salary
• Permanent, full time contract (Mon-Fri 8:30am-5pm)
• 25 days of Annual Leave plus Bank Holidays & Holiday Buy Back option
• Pension (up to7% employer match)
• Comprehensive benefits package including life assurance, employee assistance program, employee referral scheme and discount on Johnson Controls security products
• Dedication to safety through our Zero Harm policy
• Access to business resource groups

How you will do it:

• Overall Engineer scheduling
• Engineers Utilisation (Time & Attendance)
• Engineer Planner Management
• Raising Jobs – Maintenance, Quoted & Reactive
• Parts Ordering
• Communicating with Customers (Verbally and in Writing)
• Obtaining Customer Pos, Accounts Receivable / Payable Management
• Maintaining Customer KPIs
• Customer Invoicing, Quotations / Estimates (Driven from Engineer Timesheets)
• WIP Management

What we look for - essential:

• Strong organisational and communication skills
• Focus on customer engagement & management
• Ability to prioritise workload
• Capable of working without documented procedures and with limited supervision.
• A committed ‘can do’ positive attitude with the ability to integrate and work as a member of a team
• A willingness / ability to adapt and learn in an ever-changing environment
• Office 365 experience

What we look for – preferred:

• Experience in a similar environment
• Technical knowledge / background
• Maximo experience

Join our winning team and thrive in an empowering company culture where your voice and ideas will be heard and your work valued and respected. All with excellent rewards and a great team ethos, your next great opportunity is just a few clicks away!

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