Chathams Small Animal Hospital is looking to hire an enthusiastic and driven individual to join our team! This individual needs to be able to work in a fast-paced Veterinary practice and have the ability to multitask. Our Customer Service Representatives are the face our of practice and play an important role in supporting our clients.

Daily responsibilities include:

- Answering a multi-line phone system

- Processing payments, refunds, and credits

- Schedule appointments appropriately while also identifying emergencies vs non-emergencies

- Accurately update and maintain patient records

- Respond to client emails and check multiple different veterinary platforms

- Become familiar with basic veterinary medical terminology and products

To be successful in this role you will need to:

- Greet clients in a professional and friendly manner

- Communicate effectively with other staff members

- Maintain a positive and professional work culture

Our multi-doctor practice treats canines and felines and focuses on medical protocols based on each client and patient need. We also offer laser therapy, ultrasound services, radiography, and surgery.

As a full-time team member, we offer competitive benefits including health and dental insurance, paid time off, 401K matching, and employee discounts for your pets! If you are passionate about pets and providing outstanding customer service, we want you to join our team!

$17.50 per hour

At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Here’s what you can expect when you join our team:

• Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.

• Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.

• Health, dental, vision, life insurance, and mental health resources to support your overall well-being.

• Generous paid time off and holidays, because your personal time matters.

• A supportive, collaborative environment where everyone feels a sense of belonging.

Please note: Any Benefits listed above apply to full-time employees. 

At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.