Posted:
4/19/2024, 12:15:04 PM
Location(s):
New York, New York, United States
Experience Level(s):
Expert or higher ⋅ Senior
Field(s):
Customer Success & Support ⋅ Sales & Account Management
Kargo unites the world's leading brands, retailers and premium publishers across screens using innovative technology and advanced creative ad formats. At Kargo, we're all about bringing together the best of the best with a spark of creativity to stand out from the crowd. The same is true for our employees. What makes Kargo and each Kargo team member exceptional makes our company special. Kargo believes differences should be celebrated and is committed to diversity in the workplace. As an Equal Opportunity employer, we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, disability or other legally protected status. Individuals with disabilities are provided reasonable accommodation to participate in the job application process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Kargo is 500 employees strong across offices in New York City, Chicago, Austin, Dallas, Los Angeles, Sydney, Auckland, Ireland, and London. But we’re not stopping there, so stay tuned as we expand our map and our team.
For more information, visit Kargo at www.kargo.com or follow Kargo on Instagram (@kargomobile), Twitter (@kargo) and LinkedIn (Kargo).
Title: Vice President, Customer Success
Job Type: Full Time; Hybrid Office Model
Job Location: New York, NY
Salary Range: 180,000 - 200,000 ote
The Vice President, Customer Success is expected to strategically take our customer success group to the next level of high touch service through motivational staff training and development, process and technology improvement, external client relations, and acting as the lead stakeholder for all-things related to client service and the client experience. Establish and maintain a strong partnership with the clients by ensuring successful execution of deliverables, providing thought leadership on strategic planning initiatives, and providing overall efficient account management. The role is focused on managing and executing on national customer success team goals and objectives through flawless service and delivery on client projects, strategic management of regionalized teams, and building relationships with clients and internal stakeholders.
What You'll Do:
Who You Are:
The Recognition:
Kargo and Kargo leadership are regularly recognized for the company’s growth and achievements, including:
Website: https://kargo.com/
Headquarter Location: New York, New York, United States
Employee Count: 101-250
Year Founded: 2003
IPO Status: Private
Industries: Advertising ⋅ Marketing ⋅ Mobile Advertising ⋅ Native Advertising