Location

New York, New York

Shift:

Evening (United States of America)

Description:

Define the patient care experience at New York Presbyterian Hospital

Patient Financial Advisor - Access Department: Admitting, Adult Emergency Department, and Outpatient Ambulatory Surgery Areas - Evening Shift: Monday - Friday 4p-12a (Including Rotating Weekends & Holidays)

 

Make a lasting impression on patients at NewYork-Presbyterian as a Patient Financial Advisor. Assist patients with questions and concerns. Keep families informed. Light up the room with your presence while making the promise of putting patients first a reality. Join a supportive team, and help us deliver superior customer service to our diverse local community. As a member of our administrative team, you'll discover what sets us apart - passion for the individuals and families in our care. Explore this opportunity:

 

The Patient Financial Advisor serves as the patient’s main point of contact and the face of the NewYork-Presbyterian organization as the patient schedules, is approved for, and registers for treatment.  Under the supervision of the Administrator, the Patient Financial Advisor is responsible for scheduling patients for visits, tests, and admissions, registering patients when they arrive, screening for medical necessity, and obtaining necessary pre-certifications and authorizations.  These tasks must be completed with an emphasis on both accuracy, to ensure payment from third parties, and customer service, to foster a positive patient experience.

 

The shift for this position is weekdays and includes two Saturdays per month.

 

Preferred Criteria

• Associates degree
• Spanish bilingual

Required Criteria

• High school diploma or GED
• One year of customer service experience
• Experience using electronic health information systems for registration and scheduling

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, diversity, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.
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• 2024 “Great Place To Work Certified”
• 2024 “America’s Best Large Employers” – Forbes
• 2024 “Best Places to Work in IT” – Computerworld
• 2023 “Best Employers for Women” – Forbes
• 2023 “Workplace Well-being Platinum Winner” – Aetna
• 2023 “America’s Best-In-State Employers” – Forbes
• 2022 “LGBTQ+ Healthcare Equality Leader” - Human Rights Campaign
• 2022 “Top 50 Companies for Diversity” – Diversity Inc.
• 2022 “Best Company for Multicultural Women” – Seramount
• 2022 “Top Company for Executive Women” - Seramount
• “Silver HCM Excellence Award for Learning & Development” – Brandon Hall Group
• 2022 “Best Adoption Friendly Workplace” - Dave Thomas Foundation

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range:

$27.31-$29.94/Hourly

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.