Application Support Engineer

Posted:
9/5/2024, 5:05:30 PM

Location(s):
Karnataka, India

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
IT & Security

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Micro Focus Operations Orchestration, Cloud Infrastructure, AWS Administration, Microfocus on AWS service
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Description : Highly motivated and results-oriented Micro Focus Platform Support Specialist. Responsible for providing technical support for our Micro Focus software platform, ensuring its optimal performance and stability. Responsibilities: • Troubleshoot and resolve technical issues related to the Micro Focus platform. • Analyze system logs and identify root causes of problems. • Implement solutions to resolve platform issues promptly and efficiently. • Maintain and update technical documentation related to the Micro Focus platform. • Proactively monitor platform performance and identify potential problems. • Stay up-to-date on the latest Micro Focus product releases and updates. Qualifications: • Minimum 5+ years of experience in a technical support role, preferably working with enterprise software platforms. • Proven experience troubleshooting and resolving software-related issues. • Strong analytical and problem-solving skills. • Excellent communication and interpersonal skills, both written and verbal. • Ability to work independently and as part of a team. • A demonstrated understanding of IT infrastructure and operating systems. • Proficiency in Micro Focus products and preferably has Micro Focus Administrator training certification

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing