About the Role:

Grade Level (for internal use):

10

The Role: Data Governance Manager

The Team:

The CRM Data Governance team is responsible for the comprehensive operational management and continuous enhancement of our practices and strategies. Our goal is to provide stakeholders with timely, reliable, high-quality, and context-rich data. The team's primary areas of focus are Data Quality and Governance.

The Impact:

You will lead a dynamic team dedicated to solving problems in a fast-paced, collaborative, and iterative delivery environment. To meet these demands, you should be an influential Data Management leader with deep expertise and a collaborative style that encourages inclusive decision-making. Your role will involve devising governance processes and outcomes that ensure consistency, transparency, and utility of our data assets across the organization.

You will also be responsible for helping to build our agile organization and fostering a culture of continuous improvement, partnership, trust, and sharing. Working with a global staff of Data Stewards in "value streams," you will partner with divisional leaders and peers to support global group of agile scrum teams. This role requires a commitment to aligning data management strategies with organizational goals, ensuring that our data practices are both effective and forward-thinking.

What’s in it for you:

• Leadership Opportunity: Lead and mentor a team dedicated to enhancing data quality and governance, driving significant impact across the organization.

• Cross-functional collaboration: Work closely with various departments and stakeholders to ensure data integrity, compliance, and effective data usage.

• Operational Excellence: Oversee the end-to-end operational management of data practices, ensuring timely and reliable data delivery.

• Continuous Improvement: Drive initiatives to continuously improve data management processes, leveraging best practices and innovative solutions.

Responsibilities:

• Manage the governance framework working with partner teams aligning to the business operating model

• Socialize and drive adoption of Data Governance programs and practices across the organization

• Be and active participant in cross-organization initiatives to drive consistency, re-use and value extraction from our Data Assets

• Work closely with and manage various divisional Data Operations Teams.

• Educate and evangelise the Value of Data.

• Support and develop governance and risk management for AI / Generative AI.

• You will be working in EMEA hours

What We’re Looking For:

• Quality first mindset with a strong background and experience with developing products for a global audience at scale.

• Substantial knowledge of end-to-end business workflows and processes.

• Excellent analytical thinking, interpersonal, oral, and written communication skills with strong ability to influence both IT and business partners.

• Strong communication skills at all levels, written and verbal

• Good knowledge of Salesforce CRM suite (Sales/Service/Einstein)

• Knowledge of SQL, Excel will be a plus point.

• Informatica or any other experience in Data Management tool will be a plus.

• Salesforce Admin certification is a good to have

• Knowledge and experience on data architecture and modelling, non-invasive data governance, se of industry reference model and frameworks or data quality management.

• Certification or knowledge in data management and governance best practices (ie: DAMA DMBOK or DCAM) desirable.

#LI-CBS

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:
 

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include: 

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.

20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group)