Event Services Assistant

Posted:
8/14/2024, 4:08:15 AM

Location(s):
Grand Rapids, Michigan, United States ⋅ Michigan, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support ⋅ Sales & Account Management

ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for an Event Assistant at DeVos Place. The Event Assistant supports the Sales and Event Services Department as well as Directors and Assistant General Managers by performing the following duties:

Essential Duties and Responsibilities include the following:

(Other duties may be assigned)

· Organizes, updates, and maintains file systems, calendars, and other records for Event Services.

· Assists with site visits and tours when appropriate.

· Attends weekly staff and event meetings.

· Receptionist support when needed.

· Show coverage for the expo floor, ballroom events, and meeting space as scheduled.

· Operates radio and dispatch system in professional and courteous manner.

· Liaison to clients for basic information.

· Supports Event Manager with day-to-day operations.

· Assists with other duties as assigned such as fire inspections and room conversions.

· Provides support to Sales and Event Services Department.

· Coordinates 1 to 3 events per month.

Supervisory Responsibilities

This position does not have supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

· High School diploma or G.E.D.

· Two years related administrative experience

· Hospitality background a bonus.

Skills and Abilities

· Ability to use all office equipment, computer, calculator, copy machines.

· Ability to prioritize tasks and to handle multiple tasks at a time.

· Good communication, problem solving and organizational skills.

Computer Skills

To perform this job successfully, an individual should have knowledge of Spreadsheet software and Word Processing software and be proficient in Microsoft Word, Excel, Outlook, and PowerPoint. Background in industry standard software systems a plus but not required. Ability to use CAD a bonus but not required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of the job, the employee is regularly required to sit or stand for long hours: type and operate office machines; to talk and hear on the telephone. Specific vision abilities required by this job include close vision to handle office correspondence. Being present on the show floor requires the ability to stand for long periods of time as well as strength to occasionally set tables and chairs.