About Accenture 

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, Song, technology, and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries – powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 742,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com.

Accenture Technology

Through unmatched industry experience, leading technologies from our ecosystem partners and startups, and the largest delivery network in the world, we provide a powerful range of capabilities that can be tailored to our client’s most complex business needs. With over 100 innovation hubs deployed around the world, we help clients continuously innovate at speed and at scale so they can outpace their peers. You will bring innovation, intelligence and industry experience together with the newest technologies to help clients innovate at scale and transform their businesses.

Job Description

The Senior Technical Consultant focused on FS, Energy and Health Public Sector is responsible for configuring ServiceNow Platform Customer experience, Employee experience, Technology Excellence and Platform based on leading practices to provide a solution that achieves customer outcomes. The Senior Technical Consultant is the functional and technical expert in customer engagements.

Responsibilities

• Business Analysis Lead discovery workshops to determine customers challenges and give product demonstrations to align Employee Workflows solutions with customer needs.

• Guide strategic programs such as customer journey sessions for roadmap and outcome agreement.

• Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team Delivery.

• Participate in workshops with customers to assess current processes and establish future state processes.

• Design, build and deliver ServiceNow solutions with a technical architecture designed for long term success.

Qualifications

• Minimum of 8 years’ experience in Program/Project Delivery.

• Native Arabic speaker

• Certified Technical Architects

• ServiceNow Industry solutions experience FS, Government and Healthcare

• ServiceNow certifications in aligned workflow

Education

• Bachelor's degree preferably in Computer Science / Engineering, Information management or other tech-related fields.

Why join us?

• We offer a transparent, fast paced approach career progression, with a focus on your strengths and continuous coaching from senior colleagues.

• You will benefit from working alongside Accenture experts who are solving some of the biggest industry challenges with innovative thinking and pioneering tools.

• Flexible work arrangements and a range of benefits including competitive rewards.

• You will have access to state-of-the-art technology that will give you the opportunity to deepen your existing skills even as you help create the latest business trends.

• You will also have opportunities to make a difference to the communities in which we work and live.

Next Steps

If this sounds like the ideal role, career and company for you, click below to apply.

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About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.