Sales Manager

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

General Insurance

General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

About the role

What you need to know:

Overall Job Purpose

Acts as a frontline field Manager to Identify Existing and Potential Producers to Recruit, Train, Retain, Drive and Develop towards higher productivity. He/ She will assist and support Branch Manager in achieving the Sales Budget and realizing goals of Profitability, Growth, Retention, Professionalism, Compliance & Customer Satisfaction.

Key Job Responsibilities

• Act as Key Agency touch point to AIG producers and franchise dealers in Kuantan.
• Deploy & execute Company / Branch Business Strategy Plans including budget formulation.
• Develop & deliver weekly Agency Activity Plan, Sales Projection and uphold Retention Business across all lines of business.
• Meeting and exceeding production target by Line of Business established by upper management.
• Meeting and exceeding Recruitment target set by upper management.
• Manage agent’s turnover ratios.
• Manage agency renewal business effectively.
• Conduct effective training to Agents using the AIG Best Practices. 
• Support Branch Manager/Head of Sales on Agency Development.
• Ensure all the trainings & activities established by Branch Manager/ Head of Sales are being carried out effectively.
• Working directly with our Agents to improve agency’s top & bottom line and customer satisfaction through active sales involvement.

General Working Skills / Abilities

• Competent Microsoft Office skills (PowerPoint, Word, Excel).
• Proactive and is a good team member.
• Strong interpersonal skill with good communication flair.
• Likes to work under tight deadlines.
• Likes to see value beyond price; see solutions beyond challenges.

What we’re looking for:

Requirement

• Creative and passionate about sales and marketing.
• Preferred candidate from Insurance/ Sales and Marketing background.
• Minimum 2 + years of working experience.

We are an Equal Opportunity Employer

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].  

Functional Area:

SM - Sales & Marketing

AIG Malaysia Insurance Berhad