Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

As a Sr Strategic Alliance Manager, you are responsible for establishing trustfully relationships and manage key Service Partners in EMEA, fully integrated with our end-to-end environment and solution, for supporting our Global Corporate clients for all their travel needs. This individual contributor role is focused on building and nurturing a strong relationship and developing senior-level contacts with our service partners, driving compliance to our global processes and guidelines, driving performance in delivering the best service to our customers.

The Sr Strategic Alliance Manager will be responsible for the coordination with our Amex GBT internal teams, i.e Operation, commercial, product and engineering, risk and compliance etc..

These responsibilities highlight the strategic role played in ensuring their compliance to our company requirements, guidelines, the integration of those key markets in global projects, product roadmaps, growth initiatives.

What You´ll Do on a Typical Day:

• Nurturing Relationships: Establish and maintain strong relationships with partners to ensure a stable and responsive collaboration
• Performance Evaluation: Develop and implement partner performance evaluation metrics to assess and improve with the collaboration of our Vendor Management team, the service quality, delivery, and service levels.
• Cross-Functional Team Meetings: Organize and lead cross-functional team meetings to review partner performance, discuss challenges, and plan future procurement strategies
• Data Management: Maintain accurate records of vendor transactions, contracts, and performance metrics in the company’s database
• Compliance and Risk Management: Ensure that all partner-related activities comply with regulatory and company standards. Onboard and maintain high risk management strategies to mitigate potential issues with partners.
• Issue Resolution: Address and resolve any issues or disputes that arise between the company and its vendors, ensuring smooth operations and communication.

What We´re Looking For:

• Experience: Proven work experience as a Partner or Vendor Manager or in a similar role within supply chain management.
• Negotiation Skills: Strong negotiation skills with the ability to build and maintain relationships with partners.
• Analytical Skills: Excellent analytical and problem-solving skills to assess partner performance and make data-driven decisions.
• Organizational Skills: Exceptional organizational skills and attention to detail to manage multiple vendor relationships and contracts effectively. Ability to work in a fast-paced environment including leading across multiple geographies, functions & time zones.
• Technical Proficiency: Familiarity with procurement software, databases, and inventory management systems.
• CRM Proficiency: Advanced proficiency with Salesforce.
• Industry Knowledge: Stay updated on industry trends, attend events, and network within professional and industry societies.
• Interpersonal Skills: Uses appropriate communication methods to gain acceptance for products and services.
• Market Awareness: Understands market/industry key competitors, challenges, technology, trends, and regulations.
• Communication: Excellent communication skills, including confident presentation, ability to take sophisticated information, present in an appropriate manner and level of detail, for consumption by a wide and varied range of stake holders.
• Language skills: English

     

Location

Spain

     

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!