Field Service Technician - Denver, CO

Posted:
9/13/2024, 9:05:52 AM

Location(s):
Denver, Colorado, United States ⋅ Colorado, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Together, we can beat cancer.

At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions.

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

If you want to be part of this important mission, we want to hear from you. 

The Field Service Technician (FST) is primarily engaged in completing preventive maintenance tasks on Varian Medical Systems (VMS) linear accelerator and imaging systems, ensuring that our customers’ equipment operates efficiently. The Hardware FST is responsible for performing preventative maintenance on all designated VMS equipment according to instructions and company guidelines. Each FST operates in a designated field service region and represents VMS. 

Job Role: 

  • Proactively perform specific periodic and preventative maintenance activities on Linear Accelerators and associated medical equipment outside of normal business hours per documented procedures. 
  • Manage time and maintain a daily/weekly schedule to effectively perform preventative maintenance on systems throughout the service region. 
  • Understand and recognize the need to escalate incidents when necessary and/or request additional assistance from more tenured representatives or management 
  • Maintain administrative duties, which includes timely completion and submission of field service work orders and expense reports along with management of consignment (parts) and other required documentation according to VMS procedures. 
  • Communicate required follow up actions to primary assigned representative. 

 
Minimum Required Skills and Knowledge: 

  • Excellent time management and professional communication skills both internal to Varian and externally to customers. 
  • Ability to develop and maintain strong customer relationships through the use of strong written, verbal, and interpersonal communication skills. 
  • Frequent use and application of technical documentation (both electronic and paper documents), standards, principles, concepts, and techniques in the field. 
  • Basic knowledge of electronic, electro-mechanical, pneumatic, hydraulic, and plumbing systems. Familiar with basic operation of handheld test equipment used for verification/checkout of electronic equipment to include Digital Multimeter (DVM/DMM), and Digital Oscilloscope. 
  • Basic technical experience with micro-computers/PC based systems. 
  • Basic technical knowledge and experience with simple hand tools. 
  • Maintain Vendor Credentialing status and compliance with both company and customer defined requirements necessary to gain customer site access, unless prohibited by law. These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver’s license, SSN) Criminal background checks Drug screens Immunizations (Hep B, MMR, Varicella, Influenza, Tetanus, COVID-19) Annual TB testing , and other assigned training 
  • Minimum: HS Degree or Equivalent Preferred: vocational training or military experience with electronics 

Position must have full access to Varian client sites to perform the essential functions of this position. Many clients require Varian employees and representatives to meet certain Vendor Credentialing requirements before they will be allowed to have access to their sites. Unless prohibited by law, position must meet all Vendor Credentialing requirements necessary to have full client access and must continue to meet those requirements during the course of employment in this position. These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver's license, SSN) Criminal background checks Drug screens Immunizations (COVID-19, Hep B, MMR, Varicella, Influenza, Tetanus) Annual TB testing Healthcare training

Fighting cancer calls for big ideas.

We envision a world without fear of cancer. Achieving this vision takes dedication and commitment from all of us, every single day. That's why we celebrate and value the distinctly beautiful and intersectional identities of each of our employees. We are a mirror of our patient-base, which allows us to innovate. Big ideas come from everywhere, and the best ideas are fostered by our unique individual experiences. At Varian, we encourage you to bring your whole self to work and believe your bold and authentic perspective will help to power more victories over cancer.

#TogetherWeFight

Privacy Statement

Equal Employment Opportunity Statement

Varian is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here

Pay Transparency Non-Discrimination Provision
Varian follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

The base pay range for this position is

Min $57,200 - Max $97,400

The pay wage range shown is based on the job posting's primary location. Actual compensation packages are based on a wide array of factors, including but not limited to skill set, experience, certifications, and location.

VARIAN MEDICAL SYSTEMS Inc

Website: https://varian.com/

Headquarter Location: Palo Alto, California, United States

Employee Count: 5001-10000

Year Founded: 1948

IPO Status: Public

Industries: Health Care ⋅ Manufacturing ⋅ Medical Device ⋅ Software