Posted:
8/23/2024, 3:24:28 AM
Location(s):
Haryana, India ⋅ Gurugram, Haryana, India
Experience Level(s):
Senior
Field(s):
Customer Success & Support
About the job
The Senior Client Service Associate (SCSA) is the face of Saxo towards Clients. The main responsibility of the position is to execute client service in a Professional manner driving positive NPS, adhering to the service processes and displaying compliant behavior. Besides the tasks of a CSA the SCSA has the skills and knowledge to solve the more complex queries and trading related issues
Responsibilities
Your profile
As a person you are known for your outmost professionalism, integrity and trustworthiness. You are a curious, collaborative and outgoing person that thrives in different environments.
You are comfortable with communicating and taking the lead, and at the same time, where necessary, you are willing to challenge the status quo.
While you have a great attention to detail, you can look at different perspectives, see through complexity and summarize issues clearly. What is important to us, is that you are a team player with a flexible mindset and dares to let your person show.
It will be an advantage if you have knowledge or hands-on experience within some of the following areas:
We get curious people invested in the world
When you work at Saxo, you become a Saxonian and part of a purpose-driven organisation, where good ideas are always taken seriously, and where you can make a true impact. We are invested in your development, and you can expect a robust career from day one when you join Saxo – no matter which role you take on.
You will join 2,500 other ambitious colleagues across 15 countries and become part of an international organisation. Working in Saxo, you will get to meet colleagues from many different cultures and backgrounds, and you should know that we value diversity and inclusion and see it as a genuine source of strength to drive growth, foster innovation and position us for long-term success.
We encourage an open feedback culture and supportive team environments enabling employees to grow and fulfil their career aspirations.
When you bring passion, curiosity, drive and team spirit, your learning journey will be dynamic and your career opportunities in Saxo will be immense.
At Saxo we don’t just offer a job – we offer an opportunity to invest in your future!
How to apply :
Click here to create an account and upload your resume and a short motivation. We look forward to getting to know you better!
Website: https://home.saxo/
Headquarter Location: Copenhagen, Hovedstaden, Denmark
Employee Count: 1001-5000
Year Founded: 1992
IPO Status: Private
Last Funding Type: Secondary Market
Industries: Banking ⋅ Finance ⋅ Financial Services ⋅ FinTech ⋅ Foreign Exchange Trading ⋅ Internet ⋅ Trading Platform