Posted:
10/17/2024, 5:00:00 PM
Location(s):
Richmond, Virginia, United States ⋅ Virginia, United States
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Customer Success & Support
Qualified candidates must be currently enrolled in VCU MHA program.
Licensure, Certification, or Registration Requirements for Hire: N/A
Licensure, Certification, or Registration Requirements for continued employment: N/A
Experience REQUIRED: N/A
Experience PREFERRED: N/A
Education/training REQUIRED:
Bachelor’s Degree and enrolled in an accredited Master’s program in Health Care Administration
Education/training PREFERRED: N/A
Independent action(s) required:
Think independently, organize, plan and make decisions.
Communicate effectively, which includes verbal, nonverbal, as well as listening skills.
Facilitate groups and teams effectively and promote the VCU Health System’s processes, utilizing proven tools and methods.
Design and complete data analysis methodology accurately.
Consistently function as a role model and maintain positive interactions with all customers, colleagues, supervisors and team members.
Verbalize knowledge of local, federal and state laws and regulations as well as TJC standards related to the position’s chief objective.
Interpret data, standards and regulations.
Demonstrate aptitude for compliance with VCUHS policies, procedures and customer service philosophy.
Actively engage in professional activities.
Negotiate effectively.
Provide effective written documents.
Problem solve using critical thinking and decision making skills.
Create project timelines, identify milestones and track project progress.
Supervisory responsibilities (if applicable): N/A
Additional position requirements: N/A
Age Specific groups served: N/A
Physical Requirements (includes use of assistance devices as appropriate):
Physical: Lifting 20 lbs.
Activities: Prolonged sitting, Walking (distance), Climbing (steps, ladder, other), Reaching (overhead, extensive, repetitive), Repetitive motion
Mental / Sensory: Strong recall, Reasoning, Problem solving, Speak clearly, Write legibly, Logical thinking
Emotional: Fast pace environment, Able to handle multiple priorities, Frequent and intense customer interactions, Able to adapt to frequent change
EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
Website: https://vcuhealth.org/
Headquarter Location: Richmond, Virginia, United States
Employee Count: 10001+
Year Founded: 1838
IPO Status: Private